Contact list not appearing

[larryS]

The contact list was visible yesterday when I installed Skype but today I can't access it.

[TheUberOverLord]

Please follow these Steps:

1. Only do Step 1 if you are on WIN7:

Stop Skype.

Be sure that Compatibility Mode is not enabled (right-click on Skype shortcut icon/launcher and select Properties >> Compatibility) - for Windows 7 users only.

Try to launch Skype.

2. If Step 1 fails or you are NOT using WIN7 do:

Open an Internet Explorer browser, and go to msn.com, what happens?

If it fails, Please do the instructions below. Using your Windows Control Panel, please do:

Internet Options -> Advanced Tab Please click the "Reset" button.

Then, Go to the Connections Tab.

Make sure that the only checkbox checked is "Automatically detect settings", then click the "OK" button.

Close any open Internet Explorer browser windows, open a new IE browser window and try msn.com again. What happens? If it works, please stop/start Skype What happens?

3. If Step 2 does NOT solve the problem:

Please install the beta version using the instructions below:

You can install the Current beta release by doing this from the top of this page:

Get Skype -> Windows -> Choose the beta release, please do NOT remove what you already have installed, simply, install over.

These instructions have worked for many and is the quickest thing to try to resolve issues such as this.

Also, what operating system are you on?

What is the Make and Model of your computer?

Do you have all Windows updates and updates to any hardware devices by the manufacturers?

[geford2000]

i am using Macbook pro and contact list dos not appear

[Angela]

I am also having the same issue. I signed up on Skype today and my father and I used it and he showed up on my contact list. Then, later when I logged back in there was no contact list or tab. I read your post about downloading the beta version, but there was no change. I am using Windows XP 2002 and my computer is Alienware.

Angela

[ruwim]

What do you see on your Skype window?

[Angela]

It is the welcome page with my name and what I have for free, what is available for a cost, etc. There is not a "contacts" tab anywhere. I have also tried clicking on all the tabs that are available, like going into "video calling" and my account, but I still cannot find my contacts page.

[ruwim · Accepted solution]

What you are seeing is the Skype webpage with your account details. What you need to do is to start Skype program on your computer. On the screen of your PC you should see an icon looking like a blue cloud with white S inside. Double click on this icon (shortcut) and this will start your Skype program.

[Angela]

Found it and it worked! Thank you!!

[lujan2186]

I am seeing the same page as the last poster that got your solution to work; however, I do not have the blue cloud with the white S on that page at all.  

[TheUberOverLord]

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lujan2186 wrote:

I am seeing the same page as the last poster that got your solution to work; however, I do not have the blue cloud with the white S on that page at all.  

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Before trying to isolate an issue, it's always best that one is running the latest Skype release. Which may in itself resolve the issue.

A new version has just been released July 28, 2011:

Please click the "Get Skype" link at the top of this page and download the normal version of Skype, NOT the beta version to get this new version.

This new version is 5.5.0.112 to check what version you have, using the main Skype client window please do:

Help -> About Skype