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Casual Adventurer
opus731
Posts: 5
Registered: ‎08-08-2011

Chipmunk voice quality

When I answer my brother's video call, my voice is unintelligible to him and sounds like a chipmunk's.  Whe I call my bother, everything is fine.  This happens all the time. 

 

I have a very fast cable connection, but my brother has a very slow DSL.  We are both in California.

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Chipmunk voice quality

[ Edited ]

What type device are each of you using?  Windows/Mac/Linux/Mobile?

 

What version of Skype?

 

edit:  If your brother calls you without video, and you answer without video, does the same voice quality happen?

 




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Casual Adventurer
opus731
Posts: 5
Registered: ‎08-08-2011

Re: Chipmunk voice quality

We both use Windows (mine is Win7, his is Win95, I think) and we have the latest Skype.  The funny part is that the problem depends on who initiates the call.  We have not tried to do it without video.

 

When he calls me, we get around the problem by hanging up, and then I call him back.

I have a very fast cable connection (~30mbs), but my brother has very slow DSL (~600kbs)

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Chipmunk voice quality

Windows 95?  Really?

 

The reason I asked is because there were some issues with chipmunk sounding voice in the Linux version but I haven't seen anyone report it in a Windows version.

 

When you can, try a call with audio only.  That may help pin down where the problem lies.




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Novel Tourist
slaveja63
Posts: 1
Registered: ‎09-04-2012

Re: Chipmunk voice quality

good

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