Skype offered a 30% discount on Chat and Vision's "FaceVsion TouchCam V1 x 1" for those upgrading to a Premium subscription. I assumed that, like everything else from Skype, I would pay using Skype Credit, so I bought sufficient credits (in $25 increments) to cover the upgrade and the webcam. I then discovered that I would have to use a credit card for the webcam, which I did. I requested a refund of two $25 credits from Skype. Their response was prompt and the refunded the $50. However, I'm having the same problem as everyone else with my Chat and Vision order (still "processing" after 10 days, and automated response only to my status request).
It seems to me that, in offering a discounted product as an incentive to upgrade, Skype should accept ownership of the problems Skype members have had dealing with the product's vendor. I assumed, initially, that Skype was the reseller of the product. Then, when I saw it was another organization, I assumed that at the very least Skype had vetted them and had thereby endorsed them.
If only to protect their reputation, I believe Skype should compensate those who are being swindled by Chat and Vision. They should also sever their relationship with them and issue an apology to all those affected.
I hope I will s ee it or maybe get it somewhere else
