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Novel Tourist
jphughes
Posts: 1
Registered: ‎24-09-2012

Can not access account from web. HTTP 500 server error

 Hi. When I log into Skype on the web (userid/password) it redirects me to the page 

https://secure.skype.com/portal/overview?intcmp=sign-in

and then gets a "500" internal server error. I know that it has already signed me in becuase if I enter the incorrect password, it catches that. I do not know what to do or how to contact Skype support. Please help. 

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Super User
ruwim
Posts: 23,311
Registered: ‎27-06-2011

Re: Can not access account from web. HTTP 500 server error

You are not alone with this issue. Some users can login to their Account page , some cannot. Even though the message on Heartbeat is saying that this issue was resolved 5 days ago, this is apparently not the case for all involved servers. However, it seems that login to your account from Skype application should work.

 

http://community.skype.com/t5/Windows/Can-t-login-to-skype-account-blank-page-multple-platforms/m-p/...

 

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Novel Tourist
antonnovik
Posts: 1
Registered: ‎09-10-2012

Re: Can not access account from web. HTTP 500 server error

I experience same issue

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Novel Tourist
ALEXTHEG
Posts: 1
Registered: ‎10-10-2012

Re: Can not access account from web. HTTP 500 server error

I can not access my old skype account; however, I am getting a different error message:

Application error :"Exception Exception in module Skype.exe at 0011E411 Internal error"

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