What is TOM SYPE? Why is redirecting my purchase through Tom?

[Kunpengl1]

I am having trouble to shop Skype credits. Does anyone knows how to stop redirecting your purchase through Tom Skype?

Skype user Devin

[NormanM]

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Kunpengl1 wrote:

I am having trouble to shop Skype credits. Does anyone knows how to stop redirecting your purchase through Tom Skype?

Skype user Devin

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Hello,

Tom.com is Skype's Chinese partner. If you are being redirected there it means that you probably initally registered in China. If you did the only way to break the link is to set up a new Skype account.

If you did not initally register in China please file here:

https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service

[Kunpengl1]

Hi,

I had a bi week trip in China, and my skype was logged in when i was in China, but my initial acct was set in Canada.

How can I get it back to my initial setting? please advise.

Thank you,

[frank_c_l]

I have the same problem    Skype america is unwilling to change it.  ALso for those of you who use skypetom be very careful 

A Chinese court has sentenced a dissident writer to seven years in prison over a poem he posted on skype tom