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Occasional Visitor
Kunpengl1
Posts: 2
Registered: 11-02-2012

What is TOM SYPE? Why is redirecting my purchase through Tom?

I am having trouble to shop Skype credits. Does anyone knows how to stop redirecting your purchase through Tom Skype?

 

Skype user Devin

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Moderator
NormanM
Posts: 3,144
Registered: 24-06-2011

Re: What is TOM SYPE? Why is redirecting my purchase through Tom?


Kunpengl1 wrote:

I am having trouble to shop Skype credits. Does anyone knows how to stop redirecting your purchase through Tom Skype?

 

Skype user Devin


Hello,

Tom.com is Skype's Chinese partner. If you are being redirected there it means that you probably initally registered in China. If you did the only way to break the link is to set up a new Skype account.

If you did not initally register in China please file here:

https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service

SKYPE MODERATOR & BETA TESTER
LOCATION - PHILADELPHIA PA USA
TIME ZONE - US EASTERN - UTC/GMT MINUS 5 HOURS

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I don't respond to unsolicited Private Messages.
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Occasional Visitor
Kunpengl1
Posts: 2
Registered: 11-02-2012

Re: What is TOM SYPE? Why is redirecting my purchase through Tom?

Hi,

I had a bi week trip in China, and my skype was logged in when i was in China, but my initial acct was set in Canada.

How can I get it back to my initial setting? please advise.

Thank you,
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Occasional Visitor
frank_c_l
Posts: 1
Registered: 29-03-2012

Re: What is TOM SYPE? Why is redirecting my purchase through Tom?

I have the same problem    Skype america is unwilling to change it.  ALso for those of you who use skypetom be very careful 

A Chinese court has sentenced a dissident writer to seven years in prison over a poem he posted on skype tom

 

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