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Skype is retiring in May 2025: What you need to know
Important: If you don't yet see your Skype chats and contacts when signing in to Teams with your Skype account, please restart the Teams app and make sure you have the latest version installed. You can install the latest Teams app version from here.-----In order to streamline our free consumer communications offerings, we will be retiring Skype in May 2025 to focus on Microsoft Teams, our modern communications and collaboration hub.Skype will remain available until May 5, 2025, giving users time to explore Teams Free and determine if it is a good fit for their communications needs. During the
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What happens to my credit as Skype is not accessible - goes straight to Teems
Got an information that my Skype credit expires if I will not use Skype. When I log to Skype it sends me to Teems where there is no way to call. 1. What will happen with my credit?2. Can I call a non-member of Teems using my old Skype credit?
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I have started my sesión in Teams with my Skype user and surprise, no contact list and no credit
Where is my contact list and my credit in teams. No chance to do calls in teams free
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I can't make a call from the Skype Dial Pad but I've reactive my credits already
I've reactive credits for skype and I've also received the email when it's done. However when I visit the web page "calling.web.skype.com" or click the skype dial pad in teams , it was redirected to another page showed that "you don't have any active paid products right now", and there were only two options left, "go to teams" which directed me back to teams again, or "access your account" which led me to skype page but I still couldn't make any call.
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Help with contact and chats
Hello,monday i did get teams for tranfser all my chats and contact. What I saw, that day all chats and contacts where available. Today I open teams and the chats and contacts are gone. How can that be.kind regards
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Request for refund for Skype
Please advise how to request for refund for Skype account. Realized Skype has retired; didn't get email notification. Would get emails re Skype credit in the past. I want to request for a refund. Looked through all links but no option re refund. Thank you.
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Skype dial pad no longer shows my balance
Hi,I had some credit remaining on my Skype account, which I could use by calling from https://calling.web.skype.com/. It worked fine a week ago, but today all I see is the message, "You don't have any active paid products." I can't find any information about my remaining credit on my account either. Is there any way to recover what I have left and possibly use it for calls from the Skype pad?Thanks.
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I don't know what ai going on with my skype
Please you can you help me to access my Skype account
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I have paid for skype, but since Skype has retired, I can't find which account it is with?
Is there a phone number I can call to find out which account has my skype? I have a paid Mastercard bill for Skype but it does not give any information. I have signed into my 2 different hotmail accounts and found "no subscriptions" or payments - so I am at a loss. Any ideas?
1 Need answer
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Not receiving calls or texts to Skype number in MS Teams
Greetings!I am signed into MS Teams and have the Skype dial pad open. I can make outgoing calls but have not been able to receive calls to my Skype number. This is a problem since I have listed this number for authentication purposes on a few of my accounts. To correct the problem, I deleted the MS Teams app on my phone and reinstalled it again. I signed back in again to MS Teams and into the Skype dial pad but still no luck. This has been the case ever since Skype transitioned to MS Teams last month. My Skype subscription for the number renewed last October.Please advise.Thank you.S
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Skype Port Out
Hi,I'm still trying to port my Skype number to NumberBarn.I received this email from NumberBarn:Your current carrier has returned your port request due to the following reason: "Pending order" A pending order can be anything from a feature add/disconnect, another open port request, a cancellation order, or an informational change. To resolve this issue, please contact your current carrier and cancel or complete any pending orders on your account.How do I contact Skype to get this resolved?
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Why do I keep getting emails from Skype and how do I get my credit?
I continually get emails from Skype. Today I got one about reactivating my Skype credit. First off, why am I getting his emails if Skype is no longer at service?Second, how do I transfer my Skype credits to my bank account?
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I want restore the file in teams which was no longer available, please help me to recover
I want restore the file in teams which was no longer available, please help me to recover
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Not seeing my Skype Credit
Split from this thread. Hi Pavel, I had some funds left in my Skype account, which I don't see anywhere in Teams.Any assistance would be greatly appreciated.
1 Need answer
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Creidt on accounts
Hello,I still have credit on my Skype account which I had been using for international direct calls,how can I transfer it back on my bank account because the skype Dial Pad on Teams is not working.BestEmad
1 Need answer
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My Skpye credit has vanished after April 2025
On April 10 2025 i activated my skype credit but now it is gone again and i do not see anything in Teams also (dial pad or anything)how to i get my money back , i have not used skype or teams to make calls in a while this should refunded in kind? (no plan to use paid subscription for teams)looks like MS is just taking the credits to their cash reserves
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I've moved to Teams but want my Skype credit refunded, any ideas?
I've moved to Teams but want my Skype credit refunded, any ideas?
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I'm trying to delete my Skype data and I can't
I'm trying to delete my Skype data because I'm not interested in moving to Teams and it gives me an error message that says: "It's not you, it's us" (in Spanish) How can I proceed? I have tried for weeks now.I'm trying to delete the data here: https://secure.skype.com/es/data-export Attached you can find the message that pops after a while, again, in Spanish.What can I do? I have been trying for weeks and it always tells me to come back later, but I really need to eliminate them now.I haven't moved to teams either, so that can't be the issue.Thanks!DS_600
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How to authorize the porting of my Skype number to a Brazilian provider
Dear Community,I'm trying to get support from Microsoft to authorize the portability of my Skype number to a Brazilian operator, but there is no option in the Microsoft portal, nor a simple phone number where I can speak to a human being.The articles are incomplete and doesn't respond my questions at all. Actually any page I could find redirect to an article which is completely generic: https://support.microsoft.com/en-us/skype/how-do-i-port-my-skype-number-to-another-company-b1462f77-42c9-4914-9f1f-602937ee09bd. The information is incomplete and insufficient.Where I can do the authorizat
1 Need answer
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Help me find and use my skype credits in the skype dial pad /Skype web portal.
How can i use my skype credits in the skype dial pad - I reactivated them? I cannot see my skype credit anywhere in the Skype web portal.
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Porting Skype numbers to M365
How do I port my personal Skype account numbers to my paid Microsoft 365 Teams Business account (with different login details) and continue the subscriptions?
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