Skype Manager Login Trouble Due To SIP

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Skype Manager Login Trouble Due To SIP

Hi,

 

We are trying to log into our existing Skype Manager account, we know our account name and have changed the password but when I try to login I get this message:-

 

This Skype account is currently attached to a SIP Profile......

 

And that I should contact our administrator, which we can no longer do.

 

I've searched inside and outside of the forum to find a solution without success. I'd be delighted if someone can point me in the right direction please?

poisson987
Novel Adventurer

images.message_type_solution.altAccepted Solution

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Hi John,

 

No, I edned up speaking with Skype, or chatting online as it was, and they just could not help, or would not provide the password, not sure, but I do know some systems simply do not allow for anyone but the owner to change the password.

 

So, I just created a new group. They were able to confirm that there was no credit on the existing account so it was not a big problem. I expect they would be able to transfer credit if you have any.

 

Good luck!

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poisson987
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Registered: 21-12-2011
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Re: Skype Manager Login Trouble Due To SIP

[ Edited ]

I have the same problem! Did you ever get it resolved?

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johndara75
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Registered: 11-01-2012
Message 2 of 5 (1,980 Views)

Re: Skype Manager Login Trouble Due To SIP

Hi John,

 

No, I edned up speaking with Skype, or chatting online as it was, and they just could not help, or would not provide the password, not sure, but I do know some systems simply do not allow for anyone but the owner to change the password.

 

So, I just created a new group. They were able to confirm that there was no credit on the existing account so it was not a big problem. I expect they would be able to transfer credit if you have any.

 

Good luck!

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poisson987
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Registered: 21-12-2011
Message 3 of 5 (1,971 Views)

Re: Skype Manager Login Trouble Due To SIP

Cancel all three accounts of john.buchanan ! Simply doesn't work. REFUND Balance.
c.Atty-General
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jnyren
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Message 4 of 5 (597 Views)

Re: Skype Manager Login Trouble Due To SIP

Hi, jnyren, and welcome to the Community,

 

Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service   As you know you wish to contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request.

 

If you sign in to your Skype Manager account, there is a link to Customer Service there as well:

http://www.skype.com/go/skype.manager.signin

 

Regards,

Elaine

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Elaine
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