Skype Home Unavailable

[TheUberOverLord]

---

soozzie wrote:

every time I try to open skype I get "home page unavailable."  I'm on vista, and updated skype two days ago when prompted.  it had worked fine until then.  ever since, nothing.  I have uninstalled, reinstalled, downloaded and updated, all many times.  I followed the advice to reset and then change internet explorer settings, although I use firefox.  I have tried the status button -- no change.  Two other things seem to be happening at the same time: when I downloaded Skype before today it said that it had a connection problem and was trying another something or other, and the only other thing that happened around the same time is that norton 360 has an issue "live update engine COMmodule has stopped working and was closed."  Any help appreciated, especially help that works! 

---

For testing only, can you please try to disable Norton and see what happens.

If that fails, please try this:

Please go here and click "Run Now": http://support.microsoft.com/kb/318378

Note: The newer Skype clients use IE ("Internet Explorer") programmatically, so IE must be currently set up properly, even if it is not your default browser, or not used normally.

[mthoma99]

Your simple fix worked for me too!  You saved me a lot of time.  Funny thing is that my status was already listed as "online' but clicking it again did the trick.  Thanks!!

[danettebruns]

Hi Efmdllc,

I was wondering if you can maybe help me? I can't log in to Skype from my Nokia E5...It gives me the option of logging in as an existing user or creating a new account. So I click on "existing user" and then I type in my user name and pasword and it sort of goes into a "loading" screen and then nothing, it just goes back to the option between creating an account or logging in as axisting user screen. Am I doing something wrong?

[trying]

I had a similar problem and this is how I solved it.

1. Uninstall Skype Home ( I believe it's version 5.5) by going to control panel and doing it through windows.

2. Go to the internet to ask.com website and type in "Skype old versions".

3. Look for "where to download an old version of skype/supertintin Blog" and click on it.

4. Click on the website you see.

5. This will give you a listing of all the Skype versions old and new.

6. Pick your previous Skype version or any of the older versions. I chose version 4.2.0.187

7. Load it onto your computer and you'll be ready to Skype.

[HGilbert]

Same problem here. I tried uninstalling Skype and downloading the new version -- no help.

Clicking on the "online" status fixed everything, however!

[ninalaw8]

So i'm in a  weird situation where I login and it takes me straight to my account. How do I get to the home page where I can add contacts and stuff. I'm looking at this account page and all I can do is adjust personal settings or buy credit. But all I want to do is get started on skype. Did I just miss the icon?

[TheUberOverLord]

A new version has just been released September 29th, 2011:

Please download/install this version from here, when prompted click the open or run button: http://www.skype.com/go/getskype-full-56

This new version is 5.6.0.105 to check what version you have, using the main Skype client window please do:

Help -> About Skype

Release Notes: http://blogs.skype.com/garage/2011/09/skype_56_for_windows_with_improved_screen_sharing_release_note...

Note: There is also an update release for 5.5 if you want to use it instead 5.5.0.119 released as well, same date.

More here: http://blogs.skype.com/garage/2011/09/skype_55_for_windows_update_release_notes.html

[barbinglis]

I cannot login to my laptop computer.  I have uninstalled and re installed several times but when I try to login it just fails.

[sueshe1958]

It is 22nd November 2011 and I have the Skype home unavailable. I have uninstalled it 3 times now! and still cant access it. I have just used my neighbour's skype to speak to my daughter in India, so her's is working. So what's going on? S

[george222007]

I hope you figured out by now, but anyway i had a same problem, just changed my skype online status to - online and it got back up. accidentally i changed it to offline and had the same problem. I hope this helps.

cheers.