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Casual Adventurer
msdondivasss
Posts: 10
Registered: ‎06-09-2011

Siemens Phones

Can the Gigaset DX800A be used with Skype/Skype Manager?

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Reliable Adventurer
VictorS
Posts: 116
Registered: ‎28-06-2011

Re: Siemens Phones

Hello Ms. Dondivasss,

 

You are asking about using a Siemens DX800A with Skype Manager.

 

I cannot find anywhere on the net where this set works with Skype.  I suggest you contact Siemens for more information.

 

 

Regards,

Victor S.

Skype Enterprise Support
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Casual Adventurer
msdondivasss
Posts: 10
Registered: ‎06-09-2011

Re: Siemens Phones

Siemens got back to me this morning and they confirmed that the phone can be used with any voip provider that uses sip.

 

Does this apply to Skype?

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Reliable Adventurer
VictorS
Posts: 116
Registered: ‎28-06-2011

Re: Siemens Phones

[ Edited ]

Hello Ms. Dondivasss,

 

I see you contacted Siemens about this set.  If they say it will work, it should work with Skype.  Since that device is not "certified" with Skype, it is currently not supported, so you may have to contact Siemens again for additional Configuration data. 

 

Just so you know, Skype only uses 3 prameters to connect to Skype for SIP.

 

1.  Username = 99051000xxxxxx

2.  Password = your Skype SIP Profile Password

3.  Domain = sip.skype.com

 

That's it.  Enter those parameters in your SIP Configuration of the device, and you should be connected right away.  If you have additional issues, you can contact Siemens or even Skype Live Chat Support via your Skype Manager for some testing.

 

We hope to see you online with us soon, Thank You for using Skype and the Skype Community Forums.

Regards,

Victor S.

Skype Enterprise Support
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Novel Tourist
michele-longoba
Posts: 1
Registered: ‎09-12-2011

Re: Siemens Phones

Ciao Victor!

 

I tried to set my new phone (gigaset c610ip) but there are too much data to fill. The only data you proposed do not work. 

Could you please help me?

 

Below you find the list of the parameter.

 

 

General data of your service provider 
Domain: 
Proxy server address: 
Proxy server port:
Registration server: 
Registration server port:
Registration refresh time: sec
Network data for your service provider 
STUN enabled:Yes    No
STUN server address: 
STUN server port:
STUN refresh time: sec
NAT refresh time: sec
Outbound proxy mode:Always    Automatic    Never
Outbound server address: 
Outbound proxy port:
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Novel Adventurer
andrew2088
Posts: 2
Registered: ‎19-01-2012

Re: Siemens Phones

I am having exactly the same problem - both Skype and Siemens keep on passing me back and forth like an idiot. 

 

All I know is this:

1. The Siemens phone works with all other SIP providers who simply give me the answers to the questions above

2. There is nothing complicated about the questions above whatsoever to anyone technical - every tech person knew exactly what I was referring to when I dealt with my two *other* VOIP providers.

 

So what can one conclude:

1. SKYPE DOES NOT JUST HAVE 3 BITS OF INFO FOR SETUP

2. SKYPE DOES HAVE A PILE OF USELESS TECHSUPPORT AGENTS

 

Can someone who has a clue please answer michele-longoba's questions - they make sense - they need an answer

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Novel Tourist
profileaudio
Posts: 1
Registered: ‎09-02-2012

Re: Siemens Phones

I completely agree.

 

This is not acceptable. I too would like to use this phone with my Skype business account [NOT ENTERPRISE ACCOUNT]

 

Can you please off the 3 pieces of information for this to occur.

We understand that Skype will not support this phone.

 

Regards,

 

Paul

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Novel Adventurer
herts81
Posts: 3
Registered: ‎10-02-2012

Re: Siemens Phones

hi nwhere can you get this information
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Novel Adventurer
herts81
Posts: 3
Registered: ‎10-02-2012

Re: Siemens Phones

Hi where can i get this information from.   Thank you.

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Casual Adventurer
HCV1190
Posts: 13
Registered: ‎26-07-2012

Re: Siemens Phones

Found a solution to connect the GIGASET DX800A and Skype sucessfully using Skype Manager with a Skype Connect SIP profile, a further business user "myskypeuser" for incoming calls through skype and the basic Skype Connect SIP profile (SIP user, password, sip.skype.com UDP 5060 and timeout 5 sec). Your firewall must be opend for UDP 5004-5020 and 5060 for the assigned IP of the DX800A. I my working environment I used a fixed internet IP from my ISP.

 

http://community.skype.com/t5/Skype-f%C3%BCr-Windows/Unterst%C3%BCtzt-Skype-Connect-VoIP-SIP-RF-3261...

 

BR HCV

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