I downloaded Skype for business because my employer requires that we use it. At the main page, instead of clicking that I am an existing user, I thought that I was going to be a new user and created an account, but the company had already created a name and password (so an account I assume) for me. I can't seem to accesss this account now. Does anybody have any ideas how to find it now? (I tried just using the name and password they provided to sign in but it did not work)
If I understand it correctly, you created a new account when you downloaded and installed the Skype Client software, and now every time you start Skype, this account is automatically started and you are signed on to it. If yes,
- Sign out of this account and quit Skype.
- Re-start Skype, and when the sign-on dialogue box appears, un-check "Sign me in when Skype starts."
- Continue to sign in as if you were going to use the account, and then sign out once again. I include this step so the account "remembers" not to sign you in.
When you start Skype again, you should now be able to sign in using the account and password that your company created for you and assigned to you. If not, I suggest you contact them to ensure you have the correct account name and password. Let me know how it goes!
If a reply answered your question, please click on the "Accept as Solution" button so others following in your footsteps can find what works! If anyone helped you, you can show your appreciation and thanks by clicking on the "Kudos" button!
Good reads: Devise good passwords, stop password attacks
and basic rules for online safety.
Please review and consider ... Benefits of frequent upgrading
Please, send Private Messages only upon request.
- skype manager
- audio issue
- Business calls
- call forward
- call forwarding
- call transfer
- call transfer business …
- cancel account
- conference calls
- recording audio only on…
- Remote Call Recording
- Remote IM Monitoring
- Skype Call Transfer
- Skype for business
- Skype number
- Transferring Calls