It seems that my own account as the Manager has been set up as a personal account, not a business account.
Is there a way for me to convert a personal account to a business account?
I obviously can't set up a new business account with the same account name, so the naming scheme I have been using for everyone is now ironically not going to work for me.
I either need to close the personal account (I see no way of doing that) and then re-create it as a business account, or I need to convert it from a personal account to a business account. Any suggestions?
I second this...
As a small business i had my own skype account with a skype-in number and voicemail setup to ensure that i coudl take calls and be efficent no matter where i am.
However as my business is growing, i wanted to add in new people and manage my services centrally. Skype Manager seemed like the tool except, you cant convert/upgrade a personal account.
A quick chat with the LiveSupport told me that i would need to:
- Re-Buy a new number (even though i have already paid for one)
- Setup a new business account (loosing the name people have for me)
- Add additional credit to the tool (which i already have)
So in effect i need to buy everything, again. On-top of that i would need to contact all my customers and such to advise them of a new name-change on skype and a phone number change. This just seems out-right mad to me and misses the point of supporting businesses, sadly not a tool for me and something i will be migrating away from very quickly.
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- Transferring Calls