Re: skype to go and subscription

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skype to go and subscription

I live in usa and got an unliited usa subscription.

I set up a skype to go number, to call my girlfriend in the uk.

However it charges me for calling her and doesnt take it out of the subscription.

I was told i need the usa subscrition, since the skype to go number is a usa one.......but should i have got the uk subscription?

Help!

garymenninger
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Registered: 10-11-2013
Message 1 of 4 (468 Views)

Re: skype to go and subscription


garymenninger wrote:
1. I was told i need the usa subscrition, since the skype to go number is a usa one.......
2. but should i have got the uk subscription?

Hello,
1. The information you received is incorrect. Did you receive it here? If so, please PM me with full details. Thank you.

2. Yes. Subscriptions are effective based on the country you are calling TO.

SKYPE STAFF MODERATOR & BETA TESTER
TIME ZONE - US EASTERN - PHILADELPHIA PA USA - UTC MINUS 5 HOURS

I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
NormanM
Staff Moderator
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Registered: 24-06-2011
Message 2 of 4 (396 Views)

Re: skype to go and subscription

IMy girlfriend received the information in a chat via live help. When she set up the reverse (Uk based calling to usa), she was told to get a uk subscription as the skype to go number is a uk number that you dial.

And that works.

So i need a uk subscription is what you are saying?

garymenninger
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 10-11-2013
Message 3 of 4 (325 Views)

Re: skype to go and subscription

please contact Skype customer service

SKYPE STAFF MODERATOR & BETA TESTER
TIME ZONE - US EASTERN - PHILADELPHIA PA USA - UTC MINUS 5 HOURS

I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
NormanM
Staff Moderator
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Kudos: 1488
Posts: 8403
Registered: 24-06-2011
Message 4 of 4 (278 Views)
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