Re: cannot see the other person

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
Reply

cannot see the other person

I have been using the skype from just few days back , it the begining it worked fine and excellent.

But just 2-3 day back the other person can see me but i cannot see the other person

How ever the voice can be heard from both ends.

we are using the same operating sytem

window xp profession sp2

and the skype version is We're both on version 6.3.0.105

The only thing is that I see the spinnnig circle in the center trying to laod the coming video how ever no success in it .

How ever let me state that I even tried the connect using the window 7 the result was the same, so software was added to both the system, do drivers updated and no change have been done .

We both tried to reinstall the skype many time the result is the same.

I think if many people have the same problems recently , may be it has some thing to do with how the software handles the video.

Kindly look into it

some time though it state the band with is medium and some times it say  BW_low or critical, how ever the BW of none of the user have changed , it is the same as before.

If it connected for many days before it should work fine every day.

If you find  out the solution for it kindly lets us know.

 

Thanks 

 

aries123
Casual Tourist
Kudos: 2
Posts: 1
Registered: 02-05-2013
Message 1 of 2 (743 Views)

Re: cannot see the other person

0 Kudos
NormanM
Staff Moderator
Staff Moderator icon
Kudos: 1488
Posts: 8401
Registered: 24-06-2011
Message 2 of 2 (452 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling