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Novel Tourist
z19lewis
Posts: 1
Registered: ‎15-05-2012

Won't Recognize PIN from a new Land Line

[ Edited ]

For some reason when I call from my work land line and type in my mobile (associated skype number) -- when I'm prompted for my pin, it says that it's inaccurate.


Any suggestions? Thank you!!

 

Zach

 

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z19lewis - skype

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Super User
wd9ewk
Posts: 1,726
Registered: ‎27-09-2011

Re: Won't Recognize PIN from a new Land Line


z19lewis wrote:

For some reason when I call from my work land line and type in my mobile (associated skype number) -- when I'm prompted for my pin, it says that it's inaccurate.


Any suggestions? Thank you!!




Log into your account on the Skype web page, go to Skype To Go, and change your PIN to the 4-digit number you think it should be.  Then try again from the same phone. 

 

Have you tried using your Skype To Go number from other phones?  Are you able to get through the verification process, including PIN, to make calls?  If the PIN is correct, and you are able to get through from other phones, it is possible there is an issue with the phone you're using at your work. 

 

 

---
Patrick

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NormanM
Posts: 5,551
Kudos: 618
Solutions: 624
Registered: ‎24-06-2011

Re: Won't Recognize PIN from a new Land Line


z19lewis wrote:

Any suggestions? Thank you!!


Hello Zach,

If you still have a problem please file here:

contact customer service

 

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