I am unable to change skype to go number on my account. The original number was in Canada and when I went to USA, I had changed the number to local number there. Now I am unable to revert to Canadian number. Please assist.
Below message is displayed when I try to change the number. I have read the other post in this forum and tried it on Google chrome with same results.
Oops, something went wrong...
We're having technical problems. We're sorry for the inconvenience. Please try again after a few minutes.
Solved! Go to Solution.
Try this work around for now - something seems to be broken.
When you want to change you location back, slightly modify your registered phone number. So by default, Skype will show your previously registered phone number. Make a small change (e.g. change the last digit to another number). It should work then.
Your old registered phone number should still work, and the "new" one you just registered you can delete -> go to Registered phones on right hand side of the main Skype To Go tab and click on "Manage".
I am also having the same problem - but it is extraordinary that this issue is being reported by so many for so long and there is still no solution. This is a technical issue, not alchemy.
not only can i not change it but it does not route calls to my alternate number when i am away ? I would like to cancel it but can not figure that out w/o messin up my other skype account info?
I would like to cancel it but can not figure that out w/o messin up my other skype account info?
Please file with Customer Support.
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