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Novel Adventurer
viksra
Posts: 2
Registered: ‎10-08-2011
Accepted Solution

Unable to change skype to go number

I am unable to change skype to go number on my account. The original number was in Canada and when I went to USA, I had changed the number to local number there. Now I am unable to revert to Canadian number. Please assist. 

 

 Below message is displayed when I try to change the number. I have read the other post in this forum and tried it on Google chrome with same results.

 

Oops, something went wrong...

We're having technical problems. We're sorry for the inconvenience. Please try again after a few minutes.

Thank you.

Please use plain text.
Novel Adventurer
viksra
Posts: 2
Registered: ‎10-08-2011

Re: Unable to change skype to go number

Folks, Does anyone know how to get this fixed. I don't want to cancel skype subscription if this issue can be fixed.

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Staff
LonNW1
Posts: 146
Registered: ‎05-07-2011

Re: Unable to change skype to go number

Try this work around for now - something seems to be broken.

 

When you want to change you location back, slightly modify your registered phone number. So by default, Skype will show your previously registered phone number. Make a small change (e.g. change the last digit to another number). It should work then.

 

Your old registered phone number should still work, and the "new" one you just registered you can delete -> go to Registered phones on right hand side of the main Skype To Go tab and click on "Manage".

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Novel Adventurer
willielaw1
Posts: 2
Registered: ‎23-08-2011

Re: Unable to change skype to go number

problem still exists and work around isn't useful for those going to a 'new' location ie a number never entered in Skype.

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Novel Tourist
englishnomad2
Posts: 1
Registered: ‎23-08-2011

Re: Unable to change skype to go number

I also have the same problem and had it for over two years now.

originaly tried support then just gave up as they did not seem to care that much!!

 

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Novel Adventurer
stingray
Posts: 2
Registered: ‎27-08-2011

Re: Unable to change skype to go number

I am also having the same problem - but it is extraordinary that this issue is being reported by so many for so long and there is still no solution. This is a technical issue, not alchemy.

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Novel Tourist
dale_al8084
Posts: 1
Registered: ‎22-11-2011

Re: Unable to change skype to go number

not only can i not change it but it does not route calls to my alternate number when i am away ? I would like to cancel it but can not figure that out w/o messin up my other skype account  info?

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NormanM
Posts: 5,538
Kudos: 613
Solutions: 624
Registered: ‎24-06-2011

Re: Unable to change skype to go number


dale_al8084 wrote:

I would like to cancel it but can not figure that out w/o messin up my other skype account  info?



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