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Novel Adventurer
karro_mobile
Posts: 2
Registered: ‎09-07-2012

SkypeToGo - DTMF not recognized?

Hi,

I'm using SkypeToGo to call a toll free number in States (conf.calls w/ other teams). It worked fine, IIRC, some time ago, but now it does not recognize the DTMF; tried from 2 devices (iphone, desk phone) - nope, it looks like the "receiving end" is not receiving anything that is remotely similar to DTMF.

 

Am I alone w/ this problem (at least TheSearch didn't find anything)?

 

Calling the same number directly from skype works fine, I can enter the PIN and all is good. One might ask: why don't you use the Skype then? One might answer: because during those calls I'd rather be commuting than sitting somewhere w/ a good 3G coverage; there are couple of "Areas 51" on my route where even EDGE is almost out of question. 

 

thanks in advance,

karro

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NormanM
Posts: 5,497
Kudos: 741
Solutions: 623
Registered: ‎24-06-2011

Re: SkypeToGo - DTMF not recognized?

Checking for you.

SKYPE MODERATOR & BETA TESTER
TIME ZONE - US EASTERN - PHILADELPHIA PA USA - UTC/GMT MINUS 5 HOURS

I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I don't respond to unsolicited Private Messages. Thank you.
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Novel Adventurer
karro_mobile
Posts: 2
Registered: ‎09-07-2012

Re: SkypeToGo - DTMF not recognized?

Hi,
Any news on this one?
If you could connect me offline, i'd provide the phone #.

Thanks,
Karro
Posted from Apple iPhone
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Staff
LonNW1
Posts: 146
Registered: ‎05-07-2011

Re: SkypeToGo - DTMF not recognized?

Unfortunately, DTMF tones are not supported using Skype To Go.
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