Skype to go: can't hear sound from the other side

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Skype to go: can't hear sound from the other side

Hi All, 

 

I use skype to go to call Thailand from the UK (from London to be specific). At first it worked fine for couple of months. But since November, when I make a call, it either not ring at all or ring and when the other side recieved there is no sound from the other side. 

 

Can anyone suggest any solution? 

 

Best 

 

Yot

yotsa
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Message 1 of 14 (3,630 Views)

Re: Skype to go: can't hear sound from the other side


yotsa wrote:

But since November, when I make a call, it either not ring at all or ring and when the other side recieved there is no sound from the other side. 

 

 


Checking for you.

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NormanM
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Message 2 of 14 (3,615 Views)

Re: Skype to go: can't hear sound from the other side

[ Edited ]

yotsa wrote:

 

I use skype to go to call Thailand from the UK (from London to be specific). At first it worked fine for couple of months. But since November, when I make a call, it either not ring at all or ring and when the other side recieved there is no sound from the other side. 



Hello,

Our technicians have informed me that there are significant quality problems with our Thai providers due to the recent flooding in the Bangkok area.

Unfortunately there is little we can do at the moment.

SKYPE STAFF MODERATOR & BETA TESTER
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I recommend that you always run the latest software version: Windows & Mac

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Please note that I generally don't respond to unsolicited Private Messages. Thank you.
NormanM
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Message 3 of 14 (3,606 Views)

Re: Skype to go: can't hear sound from the other side

I have the exact same problem, but am calling from Arizona USA to Herning Denmark. No flooding here nor there.

Please advice.

 

ingersoto
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Message 4 of 14 (3,595 Views)

Re: Skype to go: can't hear sound from the other side


ingersoto wrote:

I have the exact same problem, but am calling from Arizona USA to Herning Denmark. No flooding here nor there.

Please advice.

 


Checkcing for you.

SKYPE STAFF MODERATOR & BETA TESTER
TIME ZONE - US EASTERN - PHILADELPHIA PA USA - UTC MINUS 5 HOURS

I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
NormanM
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Message 5 of 14 (3,582 Views)

Re: Skype to go: can't hear sound from the other side


ingersoto wrote:

am calling from Arizona USA to Herning Denmark. No flooding here nor there.

Please advice.

 


Hello,

We see some problematic short calls on Dec 21st but on 22nd all seems normal again.

Please confirm.

SKYPE STAFF MODERATOR & BETA TESTER
TIME ZONE - US EASTERN - PHILADELPHIA PA USA - UTC MINUS 5 HOURS

I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
NormanM
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Message 6 of 14 (3,573 Views)

Re: Skype to go: can't hear sound from the other side

I've been having the opposite problem calling to Thailand (Skype To Go),

I can hear them fine, but people I call cannot hear me, although it sometimes

resolves if I call again.

To be frank, I also still have Vonage, and now, and throughout the last few months,

even during the floods, have never had that problem.

I have to admit the quality of calls is very good once a good connection is made,

but getting a good connection seems to be very hit or miss so far.

lemongrass
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Registered: 21-01-2012
Message 7 of 14 (3,527 Views)

Re: Skype to go: can't hear sound from the other side

I call from Florida ,USA to Estonia and there is no sound on the other side ,they can hear me but im not

 

jurrok1
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Registered: 12-02-2012
Message 8 of 14 (3,492 Views)

Re: Skype to go: can't hear sound from the other side

I call from US to Poland on the regular basis. For the last few weeks I have had the same issue. Most recently last Saturday, 01/05/13, I tried calling 4-5 times with Skype To Go number. Every time, I could hear the recipient, but they couldn't hear me. When I called directly from Skype I didn't have this issue.

olamilka
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Registered: 08-01-2013
Message 9 of 14 (2,966 Views)

Re: Skype to go: can't hear sound from the other side

i have the same prob. i am using UK number in UAE. when other person rings we both cant hear each other voice... kindly assist me.... i really want it solved as soon as possible.

mfaran
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Posts: 2
Registered: 18-04-2014
Message 10 of 14 (1,196 Views)
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