Phone bill - rates

Welcome To get started please read our short introduction.
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Phone bill - rates

Hello Everybody!

I have a problem with my phone bill. I'm using the Skype to Go for making phone calls to my home from abroad, but my bill was really high and it confused me a lot! I checked my detailed bill and it said more when I made phone calls from my cell phone to the landline phone. I don't really understand why is that possible, because as I understood the system of Skype to Go, I just need to buy a subscription and then I can call the registered phone numbers until the credit is finished at the given price (for example the 400 min per month - 4,01 Euro). If somebody can explain what I did wrong it would be really pleasant.

Thank you for the help in advance.

szekelymarci
Novel Adventurer
Kudos: 1
Posts: 3
Registered: 06-07-2014
Message 1 of 3 (866 Views)

Re: Phone bill - rates

Hi, firstly it sounds as if you were roaming with your cell phone and probably paying a premium to use your phone in a foreign country.

 

To avoid those charges you would have needed to use a local SIM card and also change your virtual location setting in Skype to Go (assuming a number was available in that country) so that calls to your Skype to Go numbers would have been at a local rate, then change it back when you returned home.

jsp21c
Esteemed Adventurer
Kudos: 41
Posts: 109
Registered: 18-08-2011
Message 2 of 3 (822 Views)

Re: Phone bill - rates

I live in Norway and just started to use Skype to Go for phone calls to USA - advertised rate $0.023 per minute.  After a few calls I checked and found the average rate per call (actual time nearest second) $0.036 per min (56% higher than advertised rate); rounded up to nearest minute $0.041 per minute (78% higher than advertised rate) - a far cry from the advertised rate of $0+. 23 per minute.  I made the calls from my lap top only connected to a broadband.  Kindly clarify.  Regards, Kjerre

Kjerre
Novel Tourist
Kudos: 0
Posts: 1
Registered: 25-12-2014
Message 3 of 3 (629 Views)
Reply

© 2015 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling