Phone bill - rates

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Phone bill - rates

Hello Everybody!

I have a problem with my phone bill. I'm using the Skype to Go for making phone calls to my home from abroad, but my bill was really high and it confused me a lot! I checked my detailed bill and it said more when I made phone calls from my cell phone to the landline phone. I don't really understand why is that possible, because as I understood the system of Skype to Go, I just need to buy a subscription and then I can call the registered phone numbers until the credit is finished at the given price (for example the 400 min per month - 4,01 Euro). If somebody can explain what I did wrong it would be really pleasant.

Thank you for the help in advance.

szekelymarci
Novel Adventurer
Kudos: 1
Posts: 3
Registered: 06-07-2014
Message 1 of 2 (206 Views)

Re: Phone bill - rates

Hi, firstly it sounds as if you were roaming with your cell phone and probably paying a premium to use your phone in a foreign country.

 

To avoid those charges you would have needed to use a local SIM card and also change your virtual location setting in Skype to Go (assuming a number was available in that country) so that calls to your Skype to Go numbers would have been at a local rate, then change it back when you returned home.

jsp21c
Routine Adventurer
Kudos: 10
Posts: 29
Registered: 18-08-2011
Message 2 of 2 (162 Views)
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