i can't call forwarding [ Edited ]

[sunnyay]

i have unlimited world and i don't know all of sudden i can't call fowarding my skype to go # to my china mobile 

i have check i shouldn't have to pay extra skype credit to do call forwarding 

it show me this " All calls forwarded to phones covered by your subscription are included at no extra cost. Other destinations will be charged at our low per minute rates."

my skype # is 1 415 xxxxxxx

i need this to resolve asap pls 

thanks 

[Nimse]

see i have the same prb....but in france.....

[wd9ewk]

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Nimse wrote:

see i have the same prb....but in france.....

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For the poster who had the problems forwarding to a Chinese mobile number with the Unlimited World subscription,  you should use Skype's support and open a ticket with them.  With the subscription, you are entitled to an online chat with a support person. 

As for the other poster asking about France, the Unlimited World subscription only covers calling to French landline phones - not mobiles.  Unfortunately, France is like most countries where the costs to call a mobile phone are a bit higher than calling landline phones, and the Unlimited World subscription only covers calling to mobile phones in 8 countries/territories. 

[Nimse]

im talking about forwarding to landline....Please refer to my own post by clicking my profile...

thank you

[wd9ewk]

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Nimse wrote:

im talking about forwarding to landline....Please refer to my own post by clicking my profile...

thank you

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If you were concerned that I didn't type a response to your message specifically instead of just posting an answer to this thread you joined, please start a new thread in the future.  There's no harm in doing that. 

If you are not able to forward to a French landline number, and you have the Unlimited World subscription, then you should be able to open a support ticket with Skype and be eligible for an online chat with them.  French landline phones (not sure about phones starting with 09, the non-geographic numbers being offered by VOIP services in France, but certainly those numbers starting with 01 through 05) should be covered by that subscription. When forwarding to a French number, drop the first zero in the French number, which should then have a total of 9 digits after the +33 country code. 

[TransPerfect]

Same problem here. Symptoms are call forwarding from iPad, iPhone or PC originated call take up to 1 minute to actually be forwarded. They do work but just a long time. However, if you use a Skype certified telephone, forwarding works immediately. I have a company account and have customers now having to call our direct landlines. I understand there is a ticket (sorry don't have number) open in Skype support. I reported it a week ago now. Need this resolved ASAP

[TransPerfect]

New symptoms today.  From iPad, 20-23 rings, Call Forward message, ring no answer. Also, I have a SIP profile on my business account.  To make sure it wasn't the SIP profile, I removed SIP and added a simple landline.  The call forwarding issue occurs regardless of the answering method.

[BeverleySam]

I have the same problem in Australia on my iPad. I have credit. The notification on my iPad read Your change couldnt be saved. Check the setting and try again. It was working last week. Do I get help from this forum or should I ask to speak to person?