Skype number redirects to some random persons's ph...

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
Reply

Skype number redirects to some random persons's phone when skype is closed. Help!

[ Edited ]

Hi,

 

I've had a skype online number for years now. The same one. I have paid on time/ahead of time. And I always buy year long subscriptions, and have never lapsed.

 

My subscription is still active and has been since the beginning of this year. Yet this problem just recently started happening.

 

Lately, People have been telling me that my skype number does not go to voicemail when they call me.

 

They keep saying "some girl answers and says is the wrong number". Not an automated message, an actual person. Someone elses phone entirely. Whom I've never met. I have No idea who this is.

 

...I'm not female.

 

This only happens when skype is closed. When it's open the call goes to me and I can answer/call out as normal.

 

What the heck is causing this?

sateckin
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 04-08-2012
Message 1 of 4 (397 Views)

Re: Skype number redirects to some random persons's phone when skype is closed. Help!

Hello?

I've been using skype for 6 years with no problem. I like it here.

 

What's the issue?

sateckin
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 04-08-2012
Message 2 of 4 (344 Views)

Re: Skype number redirects to some random persons's phone when skype is closed. Help!

I am having this problem too. Did you get a solution?

nerowoof
Novel Tourist
Kudos: 0
Posts: 1
Registered: 04-08-2013
Message 3 of 4 (160 Views)

Re: Skype number redirects to some random persons's phone when skype is closed. Help!

Hi,

 

Please contact Skype Customer Service directly to enquire if there is an issue with your Skype Number which they can resolve on their side.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service

As you know you intend to contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.

Regards,
Elaine

__________________________________________________________________________________________________
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!

Update! :happy:  In my instruction on how to contact Skype Customer Service , the blue "Send" button has been replaced with a green Next button, and to file a request via e-mail, we click "Send."


Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security

Online Safety Tip: Do not accept contact invitations from anyone whom you do not know.

Do you have a Skype trick up your sleeve?  Share your Solutions and Tips with us!

Elaine
Moderator
Moderator icon
Kudos: 1687
Posts: 8872
Registered: 08-08-2011
Message 4 of 4 (137 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling