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Novel Adventurer
palex2060
Posts: 2
Registered: ‎15-05-2012
Accepted Solution

Purchased a Skype number in AU and it does not answer or work

Fellow Skype users,

 

I recently purchased an Skype number for Sydney Australia.

 

Nice looking number but it does not answer when I call it or my friends call it - just gives a dull engaged signal sound...

 

Can anyone advise.

 

Or better still is there a Skype help desk I can contact?

 

Thank you in advance

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Super User
wd9ewk
Posts: 1,726
Registered: ‎27-09-2011

Re: Purchased a Skype number in AU and it does not answer or work


palex2060 wrote:

Fellow Skype users,

 

I recently purchased an Skype number for Sydney Australia.

 

Nice looking number but it does not answer when I call it or my friends call it - just gives a dull engaged signal sound..



 

You may need to go into your Skype program and adjust the privacy settings.  For receiving calls on Online Numbers, you probably want to enable calls from anyone.  Otherwise, you'll get what you described. 

 

I have online numbers in 4 countries, including one in Melbourne, and had to adjust the privacy settings to deal with the online numbers.  Other users have reported the same issue, and resolution, in other parts of the community forums. 

 

Good luck!

 

 

---
Patrick

Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7

If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.

I am not a Skype employee. No soy un empleado de Skype.
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Novel Adventurer
palex2060
Posts: 2
Registered: ‎15-05-2012

Re: Purchased a Skype number in AU and it does not answer or work

thanks - works now!~
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Novel Adventurer
immy
Posts: 2
Registered: ‎15-05-2012

Re: Purchased a Skype number in AU and it does not answer or work

yes i also
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