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Novel Adventurer
chris_fleenor
Posts: 3
Registered: ‎15-08-2011
Accepted Solution

Online number

My credit card wasn't accepted to extend my online number, and my online number was canceled over the weekend. I have entered new credit card data. Can I get my number added back to my account? I have already established this number as a key contact.

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NormanM
Posts: 5,546
Kudos: 615
Solutions: 624
Registered: ‎24-06-2011

Re: Online number

Hello,

Yes - you will be able to retain your #.

It is reserved for you for 90 days following cancellation.

SKYPE MODERATOR & BETA TESTER
TIME ZONE - US EASTERN - PHILADELPHIA PA USA - UTC/GMT MINUS 5 HOURS

I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I don't respond to unsolicited Private Messages. Thank you.
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Novel Adventurer
patconcilio
Posts: 3
Registered: ‎15-08-2011

Re: Online number

Norman can you help me? Just purchased a samsung galaxy tablet and downloaded Skype from my marketplace. I hear the other person but I cannot see myself or that person. I spoke to Samsung Tech support and they said I must contact Skype. What can I do to correct this?
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Novel Adventurer
chris_fleenor
Posts: 3
Registered: ‎15-08-2011

Re: Online number

Thanks! I see that the number was already charged to my account and extended after entering the new data.

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NormanM
Posts: 5,546
Kudos: 615
Solutions: 624
Registered: ‎24-06-2011

Re: Online number

You're welcome.

SKYPE MODERATOR & BETA TESTER
TIME ZONE - US EASTERN - PHILADELPHIA PA USA - UTC/GMT MINUS 5 HOURS

I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I don't respond to unsolicited Private Messages. Thank you.
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Andre
Posts: 7,791
Kudos: 545
Registered: ‎29-06-2011

Re: Online number

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Novel Adventurer
gordonfgreen
Posts: 2
Registered: ‎24-08-2011

Re: Online number

Hi Norman,

 

Quick question: I am about to cancel my U.S. phone plan but want to use this number as my Skype online number. How do I do this? Thanks!

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Andre
Posts: 7,791
Kudos: 545
Registered: ‎29-06-2011

Re: Online number

Hi,

Unfortunately at the moment Skype doesn't support porting in numbers from other mobile operators.

All the Online Numbers that Skype has are provided by local phone service providers, therefore customers can only get Online Numbers from a list of available numbers.

Andre

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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Novel Adventurer
timsullivan49
Posts: 3
Registered: ‎10-03-2012

Re: Online number

Hope you can help.  For a couple months my On Line Number has changed (actually right after I paid for the renewal of my subscription) to 661-380-3000, my number for at least 3 years was 307-XXX-XXXX.  When I call someone the 661-380-3000 shows on their caller ID and if you call this number you get a message that it is an invalid number. 

 

Thanks,

 

Tim

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Novel Adventurer
RyuB
Posts: 2
Registered: ‎18-04-2012

Re: Online number

i received a message that I could get a phone number so when i phone someone, they would see who was calling, and could call me back, but it did not say how to do that.

 

i also don't know how much it costs.

 

 

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