unleashyourgeek wrote:
I am constantly having problems with clients not seeing my phone number when I call. Why is this happening? Your answer here was very short and not very specific as to how to resolve this. I have been fighting this for more than 2 months now but I keep paying for a number that people can't see when I call them.
I'm sorry I did not give an answer that met your level of specificity. The original poster did not post the number he/she was trying to call. This is also a worldwide forum mostly inhabited by Skype users along with some Skype employees who post from time to time. I'm not a Skype employee, just a user who makes use of many features of Skype to avoid paying more $$$ to the telephone companies.
When Skype users have Online Numbers, these numbers are not automatically used as Caller ID when calling telephones from a Skype account. This way, the Skype users hold the control over whether or not to have a working phone number show up as Caller ID. Most who have Online Numbers want them used as Caller ID, but the users - and not Skype - get that level of control. In my opinion, that's a good thing.
The surest way to see the current Caller ID settings for your Skype account and change them is to log into your account on the Skype web site (use the "account" link on the upper-right corner of the Skype web site). When you log in, you will see the current settings, and the link to make changes. If you have Online Numbers that can be used for Caller ID, you can select them. Online Numbers in the USA and the UK are examples of the numbers that can be used as Caller ID from Skype, and numbers from Mexico and Australia can't be used as Caller ID. You also have options to use different numbers as Caller ID for calls to telephones in those countries, and have a "default" number used for Caller ID anywhere else. In my case, my default number for Caller ID is my US Online Number, and my UK Online Number is used as Caller ID for calls to the UK.
Even with these settings properly configured, there are still occasions where your number (an Online Number, or a mobile number which has gone through the verification process with two SMS messages) will not appear on the Caller ID displays of the phones you call. This is generally outside the control of Skype. If you are using a number that is not a "local" number in the country that you are calling, it too may not show up on the Caller ID display. Instead of posting on the community forums, using the Support link at the top of this page may be the better way to go. You can go through the knowledge base trying to find a solution, and end up opening a support ticket with Skype. If you have a subscription, you may be able to go to a live chat with Skype support.
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Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
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I am not a Skype employee. No soy un empleado de Skype.
