Online number does not work

[slopezmatute]

Hello

I purchased an online number yesterday and I received confirmation by email that the transaction was done correctly. However, the number is not active, I cannot receive any calls.

On my profile, the online number (+1.415.800.4753) appears to be ok.

What can I do?

Thanks

[idbrown993]

i have the same problem. i purchased an online number and it does not work. Help?

[TheUberOverLord]

If the number is ringing busy please try:

First check your privacy settings are set to ''Allow calls from anyone''.Then change them to "Allow SkypeIn calls from Only people from my Contacts List".Save and wait for 5 minutes.Log out from your Skype account and log back in. Change settings back to "Allow calls from Anyone". Save and wait for 5 minutes.Log out from your Skype account and log back in.

If there is some other issue, please contact customer support:

Please contact customer support: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service

Note: In some cases you can use a live chat with them: http://support.skype.com/en/support_selection

[rainyseys]

i have a same problem aswell!! i need help=( im expecting an emergency call tomorrow

[TheUberOverLord]

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rainyseys wrote:
i have a same problem aswell!! i need help=( im expecting an emergency call tomorrow

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Please see this: http://community.skype.com/t5/Online-Number/Online-number-does-not-work/m-p/182616#M395

[slopezmatute]

Thanks for your advice. I went to privacy settings and realized that the online number could only receive calls from numbers of my contact list. I changed it to "receive calls from any number". I had to wait for 2 or 3 minutes and it worked!!

Thanks

[TheUberOverLord]

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slopezmatute wrote:

Thanks for your advice. I went to privacy settings and realized that the online number could only receive calls from numbers of my contact list. I changed it to "receive calls from any number". I had to wait for 2 or 3 minutes and it worked!!

Thanks

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You are very welcome, glad to help.

[oldmarine22]

my online number does not work,paid on 2/19 order #585337614 i have been going in circles for three day trying to fix

[mariajar1]

Dne 08.02.2012 jsem si předplatil účet - Slovensko 400min.na pevné linky 12měsíců

120min/měsíc navíc,který mi do dnešního dne nebyl aktivován.

Jaké mám jiné možnosti,kromě toho,že opláču mnou investované peníze do tohoto projektu?Jsem s manželkou starší osoba v důchodovém věku a moc jsme spoléhali na seriozní jednání této instituce.

Naše číslo objednávky:581566355 - standartní bankovní převod.Částka 66,10Euro