Online Number always busy? And is NOT

[Laptopnomad]

Have you tried this.

First check that your privacy settings are set to ''Allow calls from anyone''.
Then change them to "Allow SkypeIn calls from Only people from my Contacts List".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
Change settings back to "Allow calls from Anyone".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.

[h3hassan]

Did that work for anyone? It did not work for me!!

[Habitant]

ARRRRRGGGGGGHHHHHH. Me too. Will Skype ever listen? WHY are we paying for this non-service?

[venangyel]

Same problem here! I want a FULL refund, please! The worst thing is that I made business card with this number and now I am also loosing my business  cards money because the number is busy?!

I want my money back!!!!!!!!!!!!

[Andre Staff Moderator]

Hello everyone,

If you purchased Online Number and it's not working then follow these steps:

1) Make sure number is active and delivered on your account page:

https://secure.skype.com/account/

2) Ensure you have set up privacy settings correctly as shown here:

https://support.skype.com/faq/FA10615

3) If number is dialed correctly and it is still not working then contact customer service https://support.skype.com/faq/FA1170

Tip: It helps if you have following info:

- failed call date/time

- phone number you made the call from

Andre