My Online number does not ring

[SteveCl]

I keep getting told by people that they are ringing my number and it just rings out.

I dont get a notification on my pc or a missed call logged.

This does not happen all the time, but frankly once is more than enough.

I would like to contact Skype directly about this, but can't see how - has anyone else had this problem?

Is there something I can do/check to see if its my end?

Thx for your time.

Steve

[rchl2u]

I have only recently set up an Online Number and no one has been able to ring through successfully yet. When I phoned it from work it rang once and disconnected.

HELP

[angielam_baby]

I have the same problem here.......could anyone explain it to me?

[alessio80530]

I am posting a new message about this. I have purchased the service of online number. Now I have applied the call forwarding. My calls are not coming in, hence the phone is not ringing. This happens with a US skype number (67 redirected to an Italian phone number. 

[Laptopnomad]

Have you all done this?

First check that your privacy settings are set to ''Allow calls from anyone''.
Then change them to "Allow SkypeIn calls from Only people from my Contacts List".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
Change settings back to "Allow calls from Anyone".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.

[dalef77]

I have had a Skype online telephone number for over two years. However, within the last two months, I have been having a similar problem as SteveCl, as when someone calls my Skype telephone number my Skype does not ring intermittently.

In addition, I use Google Voice, which allows someone to call my Google Voice telephone number, which will then automatically ring all of the telephones that I have associated with this service. For example, if someone calls my Google Voice number, my landline, cell phone, MagicJack, and Skype telephone lines (should) ring. My landline, cell phone, and MagicJack all ring consistently when someone calls my Google Voice telephone number. However, Skype rings intermittently, at least in the last two months.

Until recently, my Skype online number rang consistently when someone called it. This problem has only manifested itself within the last two months. Making the problem even more puzzling is that sometimes my Skype online number will ring through while other times it will not. For example, on March 24, 2012, it worked; however, on March 25, it does not work. Sometimes Skype will not ring through at 3 p.m. but will ring through at 3:30 p.m.; as I said, this is very intermittent. I have the most recent version of the Skype software installed. Skype is configured to allow calls to my Skype number from anyone. I have not changed this setting.

I can use Skype to call out to telephone numbers or other Skype users without a problem. In addition, I have not noticed any problems when Skype users call me; Skype on my ends rings through in this case. Skype-to-telephone and Skype-to-Skype calls are usually good quality, so my Internet connection should not be influencing this issue.

I would also like to contact Skype directly about this issue. If anyone knows how, please let me know.

[Yarsky]

Have same problem.

[ist]

I've checked every setting incl privacy, and even logout and in again, and installed new version of skype but still can't receive call or no system to take message for me from caller.

skype is overloaded maybe or out of order.

I also browse around on skype webpage to look for contact them but no where so I come here to find solutions and found many people have the same problems with the online numbers, no wonder it becomes so quiet for weeks, it is odd!

hoping skype can fix its problems and explain why to all online ph no. clients if they are not deceiving our monies and not working.

As our online ph no. all have expiry dates!!! 

[oriontalkradio]

I have tried this several times...only to have the same thing happen again. Clearly there is an issue with Skype lately since a lot of users are having this problem. I need to know how to get it fixed....

[dalef77]

For everyone having this problem, you may wish to contact Skype support via chat - https://support.skype.com/en-us/support_request?needsLogin=true#topic:6270000000026322640;problem:62... . You may need to login to Skype in your Web browser in order to access chat support.