I do not receive incoming calls.

[svenskwebbmedia]

Hi I have a problem with my online number, try to call it but receive busy tone. I do not receive incoming calls.

[tomasmilar]

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svenskwebbmedia wrote:

Hi I have a problem with my online number, try to call it but receive busy tone. I do not receive incoming calls.

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[AwakenedRadio]

The little pop up things shows up, then disappears before I can answer it.  The caller is either getting busy or voice mail.  I've paid for something that doesn't seem to work.  I can take one call but if someone else calls I don't have the chance to add them to conference.

I need help as this is the number I use to take calls for my radio show.

Thank you,

Donna DeVane

[ransap29]

My online number (UK) does not work either. Either always sounds engaged, or Skype calls to it fail immediately.

[ransap29]

Yup the Privacy settings were silently killing inbound calls. Sad that there was no indication that Skype was killing the calls due to an account setting.

[jmorris82]

I'm getting the same problem, how do we fix it?

[blinderr]

same problem here - new online number - latest version of skype on windows 7, continual busy tone........flip flopping the privacy settings has no effect.

[NormanM Moderator]

TO ALL

WORKAROUND FOR CONTINUAL ONLINE # BUSY TONE

First check that your privacy settings are set to ''Allow calls from anyone''.
Then change them to "Allow SkypeIn calls from Only people from my Contacts List".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
Change settings back to "Allow calls from Anyone".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.

If this doesn't cure the problem please file with Customer Service:

https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service