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Forwarding to a Call List
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12-04-2012 17:38
Hi,
We use the Call forwarding to give client's a support number. The call is forwarded to the 'on-call' engineer's mobile. Problem is if I put more than one number in they all ring simultaneously. What I want is to ring the first & if not answered call the second, or to stagger the ringing so I can prioritise the forwarding list.
Is anything, other than simultaneous ringing available?
Thanks
Re: Forwarding to a Call List
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18-07-2012 00:10
I have the same question, plus two more:
2. Is Skype able to forward incoming calls from several numbers, or just one?
3. Does Skype have a "Simultaneous Ring" or "Find Me" feature which will ring two or more forwarding numbers at the same time (like Google Voice does)?
Re: Forwarding to a Call List
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18-07-2012 17:53
barrycanfield wrote:Hi,
We use the Call forwarding to give client's a support number. The call is forwarded to the 'on-call' engineer's mobile. Problem is if I put more than one number in they all ring simultaneously. What I want is to ring the first & if not answered call the second, or to stagger the ringing so I can prioritise the forwarding list.
Is anything, other than simultaneous ringing available?
Thanks
Unfortunately, when using Call Forwarding from Skype, it wil simultaneously ring any number you list there. All numbers would ring simultaneously, and Skype would connect the forwarded call to the first one that answers.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.
Re: Forwarding to a Call List
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18-07-2012 17:58
Runcible wrote:I have the same question, plus two more:
2. Is Skype able to forward incoming calls from several numbers, or just one?
3. Does Skype have a "Simultaneous Ring" or "Find Me" feature which will ring two or more forwarding numbers at the same time (like Google Voice does)?
For your question 2, Skype will forward calls made to any Online Number you have on your Skype account (you can have up to 10) along with calls from other Skype users directly to your Skype account name. No matter where the calls come from, all of those calls would be handled by the same Call Forwarding settings.
For your question 3, Skype will ring the number or numbers listed in your Call Forwarding settings, connecting the call to the first of those numbers that answer the forwarded call. There is no way to stagger the forwarding of calls, ringing one number before ringing the second number, etc. All numbers listed in your Call Forwarding settings would ring simultaneously.
For all of this Call Forwarding, you would need to have Skype Credit or a subscription to cover the cost of the forwarded calls. This includes the type of phone for the forwarded call, in case the phone is a mobile number or a special-cost number that are available in some countries.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.
