Caller ID

[jenrome16]

Same Problem, when I call people it either shows up as unknown or some random number. What is going on? I've had this number for a few years now. It's been doing this for a month or so.

[Eran]

Okay, here's the Deal. I was super angry b/c I couldn't figure this out, but it turns out it's not broken, you just need to navigate something you probably haven't messed w/ in awhile.

1) Sign in to your account.

2) Go to the Call Phones Tab.

3) Click on "Caller ID Settings"

4) Ignore what it says about a "Mobile Phone" and look to the right of the Input Field/Box. There will be an option that says something like "select already stored number". Click that, or just enter the Phone # that you have.

Voila.

p.s. ATTN SKYPE: this is not very intuitive or user-friendly -- Hence the complaints. Please address this so less people get frustrated in already frustrating times. Thank You.

[aleles]

We do all of that. Is there any other way to change/select caller id?

The problem is it gets reset after a short period of time.

Btw, in my version of skype (latest for windows), Call Phones opens in a new window and there is no Caller ID Settings, only View Account.

[ciceror]

Adding my voice..

Same issue. My paid for Skype number was good enough for years as the CallerID. With the new version it got wiped to "Unknown" or a string of useless numbers. Trying to set it forces me to enter a mobile number. Of course, if I wanted my mobile number out there, I would have called from that device. Surely this cannot be that difficult to fix? I am after all paying a substantial amount of money for my Skype ...

[aleles]

I did some testing and found that if I set the caller ID on my desktop skype it works fine on calls from desktop skype even after I restart skype. If I call from my mobile android skype then the caller id is broken. Now if I set the caller id through my android skype and place a call then caller id works again. BUT, when I restart my android skype, the caller id is broken again even placed from the desktop skype.

So, restarting skype on my phone breaks caller id.

[luckylan6]

having same issue. caller ID works for a few hours then it's like I never set it. lot's of ppl saying same thing. DOES ANYONE know how to actually speak to someone at skype to have this addressed?

[aleles]

Hey guys, after several weeks I think they finally fixed it. I set the CallerID from my android phone and it hasn't been reset for several days already. What about you?

[unclejim8]

I am definitely up for a class action. When people try to return your "unidentified" call, they get a message (from skype) saying they should report the call to law enforcement!

[HalimaCoach]

Having the same issue, my caller ID not working. Tried rebooting my desktop app, my iPhone app, but no luck. Anyone managed to find a solution ??

[sheddman90]

Same issue here. Hopefully skype reads these ?