(661) 748-0241

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
Reply

(661) 748-0241

Issue:  Calls out register a caller ID number that is not my Skype number!  I googled the caller ID, to find out who this number is so I could maybe get in touch with them and get the issue resolved on my own, BUT to my horror it is from some scammers!  I tried to call the number but it goes nowhere.  

 

I need to somehow change my caller ID to show my true skype number.  

 

 

I need help or suggestions from ANYONE! ...before I take this to a lawyer (which i don't want to do because they are expensive)

yippydyip
Novel Adventurer
Kudos: 2
Posts: 4
Registered: 21-09-2011
Message 1 of 9 (10,480 Views)

Re: (661) 748-0241

same here

Majorescort
Casual Tourist
Kudos: 0
Posts: 1
Registered: 26-01-2013
Message 2 of 9 (9,097 Views)

Re: (661) 748-0241

Hi, Majorescort, and welcome to the Community,

 

Please review the FAQ article libarary related to Caller ID ...

https://support.skype.com/en/category/CALLER_IDENTIFICATION/

... to ensure Caller ID is set up and working properly on your account.  

 

The number cited in the subject line of this thread or topic is actually a generic caller ID number applied by fixed line carriers typically when no caller ID number is specified, the number specified is not processed by the networks, or also when any call originating from Skype is transferred to a fixed line or land line network.  Unfortunately for all of us, scammers use Skype to place their calls because the outbound call rates are so reasonably priced.

 

Sigh.

 

Regards,

Elaine

__________________________________________________________________________________________________
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!

Please note:   To remove (delete) a Skype Account, you must contact Skype Customer Service directly. We here in the Community cannot process account-related service requests.


Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security

Online Safety Tips: Do not accept contact invitations from anyone whom you do not know, and change your passwords regularly and often.

Do you have a Skype trick up your sleeve?  Share your Solutions and Tips with us!

Elaine
Moderator
Moderator icon
Kudos: 1944
Posts: 9347
Registered: 08-08-2011
Message 3 of 9 (9,072 Views)

Re: (661) 748-0241

I have tried everything, I turn callerID off and it still sends out this number. Any more suggestions? Should I just delete this account and start all over?

lennymo1676
Casual Tourist
Kudos: 0
Posts: 1
Registered: 16-11-2012
Message 4 of 9 (4,003 Views)

Re: (661) 748-0241

Hi, Lennymo1676, and welcome to the Community,

 

All of this is related to call routing; starting a new account will not change how calls are routed from your location to the destination endpoint you are calling.  Turning off caller ID entirely will cause this or even another more generic caller ID text to appear such as (123) 456-7890 or ---------- or whatever the carrier uses (out of area, unknown, etc.).

 

Contacting Skype Customer Service may not resolve anything, however doing so provides an opportunity to log your complaint regarding caller ID not working.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service

Regards,
Elaine

__________________________________________________________________________________________________
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!

Please note:   To remove (delete) a Skype Account, you must contact Skype Customer Service directly. We here in the Community cannot process account-related service requests.


Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security

Online Safety Tips: Do not accept contact invitations from anyone whom you do not know, and change your passwords regularly and often.

Do you have a Skype trick up your sleeve?  Share your Solutions and Tips with us!

Elaine
Moderator
Moderator icon
Kudos: 1944
Posts: 9347
Registered: 08-08-2011
Message 5 of 9 (3,966 Views)

Re: (661) 748-0241

How do I get this fixed?  This is NOT my ID number.

jschroeder
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 31-03-2014
Message 6 of 9 (3,754 Views)

Re: (661) 748-0241

Hi, jschroeder, and welcome to the Community,

 

Here is another thread (topic) discussing this issue, where Community contributor WD9EWK/Patrick explains in more detail the area code 661 issue:

http://community.skype.com/t5/Skype-Number/incorrect-phone-number-showing/m-p/1986999#M11903

 

Regards,

Elaine

__________________________________________________________________________________________________
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!

Please note:   To remove (delete) a Skype Account, you must contact Skype Customer Service directly. We here in the Community cannot process account-related service requests.


Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security

Online Safety Tips: Do not accept contact invitations from anyone whom you do not know, and change your passwords regularly and often.

Do you have a Skype trick up your sleeve?  Share your Solutions and Tips with us!

Elaine
Moderator
Moderator icon
Kudos: 1944
Posts: 9347
Registered: 08-08-2011
Message 7 of 9 (3,732 Views)

Re: (661) 748-0241

this number has been calling my moms house and said I did some check fraud or something. They been calling over and over. PLease stop thesew people.  I tried to report this number but this is all the info I got.

ucallvin
Novel Tourist
Kudos: 0
Posts: 1
Registered: 17-04-2014
Message 8 of 9 (2,547 Views)

Re: (661) 748-0241


lennymo1676 wrote:

I have tried everything, I turn callerID off and it still sends out this number. Any more suggestions? Should I just delete this account and start all over?


when Caller ID is not set up in Skype, the PHONE CARRIER that completes the call may insert a generic number -- Skype has no control over that

 

when Caller ID is set up properly in Skype, the same carrier should forward that number to the destination phone -- for more info on setting this up http://www.skype.com/en/features/caller-identification/

 

if that is not happening, it remains to be determined if Skype is not sending the number to the pstn gateway, or if the carrier is not forwarding it properly

 

I would suggest calling a few numbers that you know are tied to different carriers and see if Caller ID only fails for some

 

or you can contact Skype Customer Support https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service

Regards,
Neil
Neil
Super Adventurer
Kudos: 311
Posts: 4820
Registered: 27-06-2011
Message 9 of 9 (1,926 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling