Re: weird scamming issue

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weird scamming issue

Hi to all

I am an free skype user many years ago. I never bought credits and i never set a paypal account. Today it came at my skype home the following notification

Spoiler
 We've delivered your order .
More info
Less info

.Thanks for buying Skype Credit. We're happy to confirm your payment and we've updated your balance.

What’s next?
Caller identification
- Display your number when calling phones.

Call forwarding
- Never miss a call even when you're offline.

Call landlines and mobiles
- Make inexpensive calls to landlines and mobiles.

Here are your purchase details:
• Skype Name: myskypename
• Product name: Signup for Auto-Recharge, Skype Credit balance of EUR 10.00
• Total amount: EUR11.50
• Transaction date: Aug 29, 2012
• Order number: [removed for privacy]
• Order status: Delivered
View your purchase history
If you have any problems, visit our help section.

 


After few seconds this

Spoiler
 Welcome to Auto-Recharge .
More info
Less info

.Thanks for setting up Auto-recharge. When your balance falls below EUR2.00, your account will be automatically credited with EUR10.00 by the same payment method chosen when you first signed up with Skype. You can view or amend your Auto-recharge settings by going to your account and signing in with your Skype Name and password.
1346258556
.about 3 hours ago

 


after that i suspected that something weird happened and i went to my account to change my password. But until i changed i saw that was an unknown paypal account where buy credits and someone made calls (not me) to pakistan. I believe that these calls and ofcourse all this situation is fake because the times are not followed.

Please have a look to my history call and you will understand what i am talking about

Spoiler
Date, time    Item    Type    Rate/min    Duration    Amount*
Aug 29 20:24    +923056318630 , Pakistan - Mobile    Call    €0,102    01:37    €0,300
Aug 29 20:23    +96897124022 , Oman    Call    €0,252    00:00    €0,000
Aug 29 20:21    +96897124022 , Oman    Call    €0,252    00:00    €0,000
Aug 29 20:19    +923017029028 , Pakistan - Mobile    Call    €0,102    01:06    €0,300
Aug 29 20:17    +923337522276 , Pakistan - Mobile    Call    €0,102    00:19    €0,200
Aug 29 20:15    +923007864298 , Pakistan - Mobile    Call    €0,102    00:43    €0,200
Aug 29 20:14    +923327426515 , Pakistan - Mobile    Call    €0,102    02:48    €0,400
Aug 29 20:14    +923447609833 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:13    +923217658979 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:12    +923217658979 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:11    +923136477707 , Pakistan - Mobile    Call    €0,102    02:10    €0,400
Aug 29 20:11    +923006581854 , Pakistan - Mobile    Call    €0,102    03:53    €0,500
Aug 29 20:10    +923247628540 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:10    +923247628540 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:10    +923247628540 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:09    +923067567951 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:08    +923067567951 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:07    +923067567951 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:06    +923447609833 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:05    +923447609833 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:04    +923143060424 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:04    +923143060424 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:02    +923006581854 , Pakistan - Mobile    Call    €0,102    04:03    €0,600
Aug 29 20:02    +923247628540 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:02    +923247628540 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:01    +923247628540 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 20:01    +923247628540 , Pakistan - Mobile    Call    €0,102    00:00    €0,000
Aug 29 19:57    +9230065818549 , Pakistan - Mobile    Call    €0,102    00:05    €0,200
Aug 29 19:49    +923077223870 , Pakistan - Mobile    Call    €0,102    06:10    €0,810
Aug 29 19:47    +923007864298 , Pakistan - Mobile    Call    €0,102    24:35    €2,640
Aug 29 19:45    +923006581854 , Pakistan - Mobile    Call    €0,102    04:31    €0,600
Aug 29 19:43    +923006581854 , Pakistan - Mobile    Call    €0,102    00:00    €0,000

 



I am waiting for your comments

P.S. I would appreciate an official answer

Thank you in advance.

s_samaras
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 29-08-2012
Message 1 of 4 (519 Views)

Re: weird scamming issue

Greetings, s_samaras,

 

This appears to be a rare occasion in that your account was compromised and abused, however as you report you have no payment methods on file, you suffered no financial loss.  However, I still urge caution: while you may have taken the proactive measure of changing your Skype account password, the hacker still had access to your personal details.  Therefore, I recommend changing the password of your registered e-mail address as well.

 

This FAQ article related to compromised accounts may provide insight:

https://support.skype.com/en/faq/FA10920/what-can-i-do-if-someone-has-taken-over-my-account

 

I also suggest that you perform a routine maintenance cycle on your computer, ensuring all updates and patches are installed, as well as running your preferred anti-virus/malware/spyware program using the latest virus signature files available.

 

Please feel free to report this incident to Skype Customer Service: https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service

 

Best regards,

Elaine

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Elaine
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Message 2 of 4 (475 Views)

Re: weird scamming issue

Dear Elaine
Thank you for your answer. Not only i haven't had financial loss but i have benefits some euros that remaining at my account after I changing my password immediately . But I still have the following questions, how is possible for example a duration call to be 24 minutes and the same time, the starting time of the next call to be after 2 minutes and also who loses and who gained from these calls. Also I don't believe that something goes wrong with my computer because i have all the necessary protections. I believe that someone cheated the skype from inside of the company.

My protest is that the "Auto-Recharge" is unacceptable for all, even if it is disabled. How the skype has the right to do something like that. This is the reason that I will never proceed to purchase credits.
I am NOT happy to inform you that for me the issue ends here. If the skype have no problem with this it's ok also for me. I'll not do something else.

 

Regards

s_samaras

s_samaras
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 29-08-2012
Message 3 of 4 (465 Views)

Re: weird scamming issue

[ Edited ]

Hi, s_samaras,

 

Thank you for your letter.

 

who loses and who gained from these calls.

It appears the hacker accessed PayPal and set up an account using a Skype user name.  Yours is a rare and indeed uncommon circumstance where only your account was used, as opposed to being abused, by the hacker.  The accountholder whose payment method was compromised is the loser.  The hacker gains via stealing. 

 

Also I don't believe that something goes wrong with my computer because i have all the necessary protections.

I am happy - in fact, delighted - to hear your report!  Unfortunately, according to a Skype survey, the majority of computer users are not as vigilent.  Please see this ...

http://blogs.skype.com/en/2012/07/intl_tech_upgrade_week.html

 

 

I believe that someone cheated the skype from inside of the company.

I am not in a position to substantiate this.

 

My protest is that the "Auto-Recharge" is unacceptable for all, even if it is disabled. How the skype has the right to do something like that.

Skype does not do this; only a user can do this.  In your particular set of circumstances, apparently the hacker activated auto-recharge.  I recommend disabling it, and re-setting your password once again.

 

With best regards,

Elaine

__________________________________________________________________________________________________
If a reply answered your question, please click on the "Accept as Solution" button so others following in your footsteps can find what works! If anyone helped you, you can show your appreciation and thanks by clicking on the "Kudos" button!

Good reads: Devise good passwords, stop password attacks
and basic rules for online safety.
One more! David Pogue's How To Get Hacked in 5 Exciting Steps.
Please review and consider ... Benefits of frequent upgrading
Please, send Private Messages only upon request.
Elaine
Moderator
Moderator icon
Kudos: 1245
Posts: 7523
Registered: 08-08-2011
Message 4 of 4 (432 Views)
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