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Novel Tourist
patricia949
Posts: 1
Registered: ‎09-02-2012

recd *** AUTOCALL™ ATTENTION REQUIRED *** is this spam?

Hey there experts,

 

I am totally new to SKYPE and have gotten 3 'calls' saying I am required to go to [invalid URL] to protect my computer. Is this for real? or am I being sent to a scammer website? Am not brave enough to go to the site without knowing one way or the other. Thanks for your help.

 

Patricia

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NormanM
Posts: 5,513
Kudos: 743
Solutions: 623
Registered: ‎24-06-2011

Re: recd *** AUTOCALL™ ATTENTION REQUIRED *** is this spam?

[ Edited ]

patricia949 wrote:

I am totally new to SKYPE and have gotten 3 'calls' saying I am required to go to [invalid URL] to protect my computer.


Hello,

This is a well known SCAM. Do not respond otherwise your computer will be infected.

Block the user. We never contact customer like that.

Thank you.

SKYPE MODERATOR & BETA TESTER
TIME ZONE - US EASTERN - PHILADELPHIA PA USA - UTC/GMT MINUS 5 HOURS

I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I don't respond to unsolicited Private Messages. Thank you.
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Novel Tourist
pkeegan
Posts: 1
Registered: ‎09-02-2012

Re: recd *** AUTOCALL™ ATTENTION REQUIRED *** is this spam?

When I block these spam calls......I always check a box "Report Abuse" ....does anything happen with this?

 

The spam calls are getting more annoying all the time......several within a short period of time......always disturbing my work station.

 

Isn't there anything Skype can do about this?

 

Pat

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NormanM
Posts: 5,513
Kudos: 743
Solutions: 623
Registered: ‎24-06-2011

Re: recd *** AUTOCALL™ ATTENTION REQUIRED *** is this spam?


pkeegan wrote:

1. When I block these spam calls......I always check a box "Report Abuse" ....does anything happen with this?

2. Isn't there anything Skype can do about this?



Hello Pat,

1. Yes it does. As soon as the "Report Abuse" box is ticked, our Fraud Unit is automatically alerted and the caller blocked. To help us it is very important to keep doing that.

2. The problem is that as soon as we block them they move to a different #.

We're looking at further options but, for obvious reasons, I can't go into detail here.

SKYPE MODERATOR & BETA TESTER
TIME ZONE - US EASTERN - PHILADELPHIA PA USA - UTC/GMT MINUS 5 HOURS

I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I don't respond to unsolicited Private Messages. Thank you.
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Novel Tourist
linkaneo
Posts: 1
Registered: ‎11-02-2012

Re: recd *** AUTOCALL™ ATTENTION REQUIRED *** is this spam?

I reflexively answered the call when it rang, so presumably my computer is 'infected' - I run a mac, what do I do?
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Super Adventurer
VooDooDoll
Posts: 1,842
Registered: ‎06-10-2011

Re: recd *** AUTOCALL™ ATTENTION REQUIRED *** is this spam?

I think merely answering that call will not bring any harm to your computer (whether Mac or Windows), unless you visited the sites being suggest and download stuffs from them.  

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Tourist
dandcnewman
Posts: 1
Registered: ‎11-02-2012

Re: recd *** AUTOCALL™ ATTENTION REQUIRED *** is this spam?

Have had these calls but never replied or did anything about them. Now I cannot get on Skype when anyone calls me. How do I correct this.
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Novel Tourist
Tayto65
Posts: 1
Registered: ‎14-02-2012

Re: recd *** AUTOCALL™ ATTENTION REQUIRED *** is this spam?

Yes the same thing happend to me, I got a call just like that.
Although I've been on Skype for over a year and got the call twice! The first time I blocked it and declined then today I got it?! I don't like this suspicious "person" OR "thing".

Regards,
Chloe
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Super Adventurer
VooDooDoll
Posts: 1,842
Registered: ‎06-10-2011

Re: recd *** AUTOCALL™ ATTENTION REQUIRED *** is this spam?

 

please visit the thread below for instructions and suggestions on how to deal with such unwanted and suspicious activities;

 

How to Handle Suspicious Calls, Messages and Contact Requests (Scam/Spam)

 

:happy:

 


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FJ
Novel Tourist
FJ
Posts: 1
Registered: ‎14-02-2012

Re: recd *** AUTOCALL™ ATTENTION REQUIRED *** is this spam?

I have been having exactly the same problem. I realized that it was a scam (I've never answered the call) I just block the person and tick "report abuse from this person" EVERY TIME, but it doesn't seem to do anything, they keep harassing me literally every other day, 7am and 7pm. Do I need to start a new skype account or change my password or something to get rid of them? SO ANNOYING!

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