I know the email address for my other account and have sent 5 password resets, they all gave 2 options to click a link or manualy input a reset token, I have tried both options multiple times and keep getting an erroe saying " Sorry that password token is not recognized, please try entering it again or get another password token."
Why woun't the password reset tokens work?
I'm having exactly the same issue - Password Token is wrong!
Come on Skype get it together, we can't be the only ones, there must be thousands of folks trying to reset there passwords.
I created a new account but now have to add all my contacts!!
Ahh I get it!! Skype muck up the password reset deliberately, user creates a NEW account, walah! a new user to add to their list. More users = more advertising revenue! clever
Questions related to non-working password re-set tokens must be directed to Skype Customer Service. We here in the Community do not have access to Skype accountholder files or records, and therefore have no facility to research or re-send more "tokens."
Hope the below ... slightly annotated ... instructions regarding how to contact customer service are helpful.
Skype offers help and support through:
To get help with the issue you’re experiencing:
We don’t currently provide telephone support.
Good catch! My thanks to those of you who pointed out that in my instruction on how to contact Skype Customer Service that the blue "Send" button has been replaced with a green Next button, and that to file an e-mail request, we click "Submit."
Online Safety Tip: Do not accept contact invitations from anyone whom you do not know.
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