I know the email address for my other account and have sent 5 password resets, they all gave 2 options to click a link or manualy input a reset token, I have tried both options multiple times and keep getting an erroe saying " Sorry that password token is not recognized, please try entering it again or get another password token."
Why woun't the password reset tokens work?
I'm having exactly the same issue - Password Token is wrong!
Come on Skype get it together, we can't be the only ones, there must be thousands of folks trying to reset there passwords.
I created a new account but now have to add all my contacts!!
Ahh I get it!! Skype muck up the password reset deliberately, user creates a NEW account, walah! a new user to add to their list. More users = more advertising revenue! clever
Questions related to non-working password re-set tokens must be directed to Skype Customer Service. We here in the Community do not have access to Skype accountholder files or records, and therefore have no facility to research or re-send more "tokens."
Hope the below ... slightly annotated ... instructions regarding how to contact customer service are helpful.
Skype offers help and support through:
To get help with the issue you’re experiencing:
We don’t currently provide telephone support.
Please note: To remove (delete) a Skype Account, you must contact Skype Customer Service directly. We here in the Community cannot process account-related service requests.
Online Safety Tips: Do not accept contact invitations from anyone whom you do not know, and change your passwords regularly and often.
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