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Novel Tourist
nalavigne
Posts: 1
Registered: ‎10-08-2012

charged twice for skype credit reload

Hi, I reloaded my Skype credit with $35 and it didn't seem like it was going through the first few times I tried so I did it until I knew it had gone through. Turns out it loaded twice instead of once. I don't need that much credit especially since the expiry date to use it by wasn't extended along with the purchase so there's no way I'll be able to use it all by the time it'll expire. Who can I contact about either refunding one of the transaction or to extend the expiry date by another year or so??
Looking forward to your response.
Thanks
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Power User
Primemover
Posts: 6,286
Registered: ‎27-06-2011

Re: charged twice for skype credit reload

to request for a refund of your second payment, you may need to contact customer service -

 

How to Contact Skype Customer Service

 

 



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