Vaucher codes doesn't work

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Reply

Vaucher codes doesn't work

Every time I try to redeem a vaucher code (I got one with Lenovo PC and one from skype collaboration today) I get the following message:

"Sorry, you have reached your monthly voucher redemption limit. Please try again later."

But I never was able to do that successfully 

 

Please advise

BaranovskyE
Casual Tourist
Kudos: 0
Posts: 1
Registered: 31-07-2013
Message 1 of 3 (115 Views)

Re: Vaucher codes doesn't work

Hi, BaranovskyE, and welcome to the Community,

 

Please contact Skype customer service to enquire; we here in the Community do not have access to the systems needed to validate vouchers.  Thank you for understanding!

 

Regards,

Elaine

__________________________________________________________________________________________________
-> Do you have a Skype trick up your sleeve? Share your Solutions and Tips with us!
-> If a reply answered your question, please click on the Accept as a Solution link so others following in your footsteps can find what works! If anyone helped you, you can show your appreciation and thanks by clicking on the Kudos button!
-> Good reads: David Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security and for the Favorite Tip for This Week: Watch Out For Bad Users
Elaine
Moderator
Moderator icon
Kudos: 1624
Posts: 8539
Registered: 08-08-2011
Message 2 of 3 (86 Views)

Re: Vaucher codes doesn't work

Hooray lucky today with Skype support . They changed something in your account , and I was able to use the voucher .
For those who are interested , here are guides :
1. Open www.skype.com / go / contactcs
2 . Logged in under your account on Skype .
3 . Select the first list of Payments, Second Voucher & Gift cards, click Next
4 . Select Text chat support.
5 . Then tell us about your problem (do not use the vouchers , and got one off such and such a mistake «Sorry, you have reached your monthly voucher redemption limit. Please try again later.»). Say that familiar with the exact same error applied to support and problem solved. To repeat the solution , let posmotryat service reference number 1228277243

At hand should have a basic e-mail , skype and tied to the voucher number .

dimakrupski
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 15-01-2014
Message 3 of 3 (58 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling