Vaucher codes doesn't work

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 

Vaucher codes doesn't work

Every time I try to redeem a vaucher code (I got one with Lenovo PC and one from skype collaboration today) I get the following message:

"Sorry, you have reached your monthly voucher redemption limit. Please try again later."

But I never was able to do that successfully 


Please advise

Casual Tourist
Kudos: 0
Posts: 1
Registered: 31-07-2013
Message 1 of 3 (121 Views)

Re: Vaucher codes doesn't work

Hi, BaranovskyE, and welcome to the Community,


Please contact Skype customer service to enquire; we here in the Community do not have access to the systems needed to validate vouchers.  Thank you for understanding!




Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!

Update! :happy:  In my instruction on how to contact Skype Customer Service , the blue "Send" button has been replaced with a green Next button; to file a request via e-mail, click "Send."

Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security

Online Safety Tip: Do not accept contact invitations from anyone whom you do not know.

Do you have a Skype trick up your sleeve?  Share your Solutions and Tips with us!

Moderator icon
Kudos: 1728
Posts: 8929
Registered: 08-08-2011
Message 2 of 3 (92 Views)

Re: Vaucher codes doesn't work

Hooray lucky today with Skype support . They changed something in your account , and I was able to use the voucher .
For those who are interested , here are guides :
1. Open / go / contactcs
2 . Logged in under your account on Skype .
3 . Select the first list of Payments, Second Voucher & Gift cards, click Next
4 . Select Text chat support.
5 . Then tell us about your problem (do not use the vouchers , and got one off such and such a mistake «Sorry, you have reached your monthly voucher redemption limit. Please try again later.»). Say that familiar with the exact same error applied to support and problem solved. To repeat the solution , let posmotryat service reference number 1228277243

At hand should have a basic e-mail , skype and tied to the voucher number .

Novel Adventurer
Kudos: 0
Posts: 2
Registered: 15-01-2014
Message 3 of 3 (64 Views)

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling