Re: Username change

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Username change

Hello, I'm a transgender woman and I recently changed my legal name. However, while I can change my display name, I'm finding I'm not able to change my username. It's a little upsetting as when I set up my account I used my former (male) legal name as my username. Since I use my account for international calls and have quite a lot of Skype Credit built up, I don't want to just delete it - can you help me?

NormanM
Staff Moderator

images.message_type_solution.altAccepted Solution


djunalily wrote:

I'm finding I'm not able to change my username. 


Hello,

Usernames cant ever be changed. You could consider creating a new account, requesting a refund of the credit in your old account and then applying it to your new account.

To do this please file here:

 

contact customer service?intcmp=SN-Mods

 

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djunalily
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Kudos: 3
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Registered: 27-05-2012
Message 1 of 4 (15,264 Views)

Re: Username change


djunalily wrote:

I'm finding I'm not able to change my username. 


Hello,

Usernames cant ever be changed. You could consider creating a new account, requesting a refund of the credit in your old account and then applying it to your new account.

To do this please file here:

 

contact customer service?intcmp=SN-Mods

 

SKYPE STAFF MODERATOR & BETA TESTER
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I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
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NormanM
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Registered: 24-06-2011
Message 2 of 4 (15,259 Views)

Re: Username change

Hi I have the same problem, I just married and changed my name. Please let me know how I can change my username.

jessicaegloff
Novel Tourist
Kudos: 2
Posts: 1
Registered: 27-05-2012
Message 3 of 4 (15,257 Views)

Re: Username change


jessicaegloff wrote:

Please let me know how I can change my username.


Read my post above.

SKYPE STAFF MODERATOR & BETA TESTER
TIME ZONE - US EASTERN - PHILADELPHIA PA USA - UTC MINUS 5 HOURS

I recommend that you always run the latest software version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
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NormanM
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Kudos: 1374
Posts: 8023
Registered: 24-06-2011
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