We keep getting an urgent message purportedly from SKYPE directing us to HELTLM.COM to perform needed maintenance. When we search for the address our browser doesn't recognize it. Is this someone else posing as SKYPE? If not, how do we run maintenance?
Hi, GDahl, and welcome to the Community,
Don't! This is a scam and phishing scheme circulating around the internet with a Skype spin on it. Block and Report as Abuse if these notices arrive via Skype, and banish to your e-mail black list if they arrive via e-mail. The problem with these is simply this: while the title or subject stays the same, the underlying sender information keeps mutating.
Update! In my instruction on how to contact Skype Customer Service , the blue "Send" button has been replaced with a green Next button; to file a request via e-mail, click "Send."
Online Safety Tip: Do not accept contact invitations from anyone whom you do not know.
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