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Novel Tourist
kennedycarl
Posts: 1
Registered: ‎22-08-2012

Updating email address

When updating my email address (we have changed providers) it is asking me for a password. Enter the password (which i used to logon with) and it gives me an error message "400 bad request"

 

Any suggestions?

 

Thanking you in advance

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Novel Adventurer
toe_70
Posts: 2
Registered: ‎27-08-2012

Re: Updating email address

I have a similar problem - I have added a new email address but when I try to change it to primary email, I get a pop-up asking to confirm password, however it rejects my password every time... 

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Elaine
Posts: 4,602
Kudos: 296
Solutions: 185
Registered: ‎08-08-2011

Re: Updating email address

Hello, kennedycarl and toe_70, and welcome to the Community!

 

As we here in the Community do not have access to accountholder records, please report your experiences to Skype Customer Service so each incident can be researched and a resolution provided.  Here is the link to use: https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service

 

Best regards,

Elaine

________________________________________________________________________________________________________
If a suggested idea resolves your question, please click on the "Accept as Solution" button so everyone else will see what works!
-> Please send Private Messages only upon request.
-> Good reads: Devise good passwords and stop password attacks
and http://krebsonsecurity.com/2011/05/krebss-3-basic-rules-for-online-safety/
and this one, too: http://www.rd.com/slideshows/internet-security-how-not-to-get-hacked/
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