I think my account was suspended...
I found on skype web site a link to go to live chat
When I clicked on it this lick opened: https://skype.ehosts.net
Could you please confirm if this is a true support or just a scam
Thanks a lot
That would be great to know if skype.ehost.net is a legitimate service or not?
There is no much info on google...
Can any moderator/admin confirm that ?
14-05-2013 17:34 - last edited on 06-11-2013 14:26 by Claudius
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service This link takes you here (excerpt of instructions copied and pasted below):
Skype offers help and support through:
To get help with the issue you’re experiencing:
We don’t currently provide telephone support.
Clicking on Live Chat hyperlink takes me to this instruction:
Live chat allows you to use instant messaging to contact our Customer Services team via our website.
To be eligible for live chat, you have to belong to one of these groups:
This service can be accessed via our website 24 hours a day, and is currently only available in English.
If you are a Skype customer, you can contact live chat support as follows:
A live chat representative will ask you to describe your problem, and do their best to talk you through possible solutions.
If you are not eligible for live chat, then you can still contact us via email by following the same instructions as above.
After sifting through the FAQ articles, and clicking the Start Chat link, the chat window opened with an address that looks like this:
https:// skype.ehosts.net / Skype/...
You must sign on to Skype and work your way through the Customer Service routines before starting a chat; you can not simply sign on to an e-hosts website, so to speak, to start a chat.
Update! In my instruction on how to contact Skype Customer Service , the blue "Send" button has been replaced with a green Next button; to file a request via e-mail, click "Send."
Online Safety Tip: Do not accept contact invitations from anyone whom you do not know.
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