I was charged EU 50 6 times on 2 days - Aug 22 & Sep 1 - totally amounting to 300 EU.
However, I did not initiate these transactions.
I got emails in Chinese saying that my account was charged and then another email later saying my account was charged by mistake and everything is reverted.
So I didn't bother to look at my back statements till I get my bill and I'm charged for those transactions by Skype.
I talked to a Skype customer service agent yesterday and he quoted ToS to me saying it's not Skype's problem - my account got hacked because of my carelessness - not having my PC secured.
That's absurd - my devices are all secure and I'm sure there's a problem with Skype.
I need an explanation and a compensation for this.
Unfortunately, the use of password crackers and hacking is on the rise. None of us is immune. Please do change your account passwords if you have not already done so:
I would still recommend running your preferred anti-virus/malware/spyware program using the latest virus signature files as a proactive measure.
Please note: To remove (delete) a Skype Account, you must contact Skype Customer Service directly. We here in the Community cannot process account-related service requests.
Online Safety Tips: Do not accept contact invitations from anyone whom you do not know, and change your passwords regularly and often.
Do you have a Skype trick up your sleeve? Share your Solutions and Tips with us!