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Novel Adventurer
gnata2002
Posts: 2
Registered: ‎29-06-2012

Refund my money ASAP

[ Edited ]

Skype block my account [***], so i can't make any calls.

 Refund my money ASAP (30 euro).

Please use plain text.
Elaine
Posts: 4,538
Kudos: 598
Solutions: 183
Registered: ‎08-08-2011

Re: Refund my money ASAP

[ Edited ]

 Hi, gnata2002, and welcome to the Community!

 

There can be several reasons for Skype to block or to suspend an account; more information is detailed here in this FAQ article: https://support.skype.com/en-us/faq/FA10946/Why-is-my-account-suspended

 

You must contact Skype Customer Service to resolve why your account is blocked and to request a refund: please start with this link: contact customer service

 

Regards,

Elaine

 

 

________________________________________________________________________________________________________
If a suggested idea resolves your question, please click on the "Accept as Solution" button so everyone else will see what works!
-> Please send Private Messages only upon request.
-> Good reads: Devise good passwords and stop password attacks
and http://krebsonsecurity.com/2011/05/krebss-3-basic-rules-for-online-safety/
and this one, too: http://www.rd.com/slideshows/internet-security-how-not-to-get-hacked/
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Casual Tourist
serapwickens2
Posts: 1
Registered: ‎08-11-2012

Re: Refund my money ASAP

PLEASE REFUND MY MONEY A.S.A.P I CANT MAKE ANY CALL SINCE YOU HAVE TAKING MONEY FROM MY ACCOUNT. PLS REFUND MONEY AND I DO NOT WANT ANY MORE YOUR SKYPE. IF YOU DELAY FOR REFUND I WILL SEE LEGAL ACTION NEXT 7 DAYS

REGARDS

SERAP WICKENS

 

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Elaine
Posts: 4,538
Kudos: 598
Solutions: 183
Registered: ‎08-08-2011

Re: Refund my money ASAP

As noted above, here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service

To contact Customer Service to request a refund , skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request.

 

Skype offers help and support through ... :

  • Email - follow the steps below to submit your support request to us by email
  • Live chat for eligible customers

We don’t currently provide telephone support.

If you are a Skype customer, you can contact Skype Customer Service:

  1. Go to the Support request page.
  2. Select the topic you need help with and the problem you are experiencing. Some information that might help with your problem is displayed.
  3. If you still feel that the information doesn’t help, click Continue support request.
  4. Select your contact method.
  5. If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.

 

________________________________________________________________________________________________________
If a suggested idea resolves your question, please click on the "Accept as Solution" button so everyone else will see what works!
-> Please send Private Messages only upon request.
-> Good reads: Devise good passwords and stop password attacks
and http://krebsonsecurity.com/2011/05/krebss-3-basic-rules-for-online-safety/
and this one, too: http://www.rd.com/slideshows/internet-security-how-not-to-get-hacked/
Please use plain text.
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