Dear, i have been using skype for years and around last year i bought some skype credit, however after using that i never bought any credit anymore. Today i wanted to buy new credit and my account says it is not possiblecand that in order to be able to buy any credit i needed to contact the support team. I have however been able to use my account for skype to skype the whole year. Please help
Hi, Oliviaeveline, and welcome to the Community!
Skype's anti-fraud measures may have flagged either your account or the payment method you may have on file as being potentially fraudulently accessed. Please do reach out to Skype Customer Service to verify your account with them; we here in the Community do not have access to accountholder records.
Here is a link to use: contact customer service
Please note: To remove (delete) a Skype Account, you must contact Skype Customer Service directly. We here in the Community cannot process account-related service requests.
Online Safety Tips: Do not accept contact invitations from anyone whom you do not know, and change your passwords regularly and often.
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