16-08-2013 10:50 - last edited on 20-08-2013 22:39 by Elaine
here is my case:
The text of customer service chats contains personally identifiable information
which can not be posted here on a public website.
Screen shots removed to protect privacy.
Hi, Meceo, and welcome to the Community,
First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this.
Please check for any fraudulent charges posted to whatever payment method account you had on file with the Skype account you cited as having been suspended. In an instance where any account is compromised, I always recommend changing account passwords immediately.
I would also suggest contacting Skype Customer Service again.
Update! In my instruction on how to contact Skype Customer Service , the blue "Send" button has been replaced with a green Next button; to file a request via e-mail, click "Send."
Online Safety Tip: Do not accept contact invitations from anyone whom you do not know.
Do you have a Skype trick up your sleeve? Share your Solutions and Tips with us!
Thank you for your post. I have removed all information which you consider as private.
I upload again my conversation with skype support because I find it very unprofessional and I think I should share that with comunity.
I would like to warn everyone who uses skype for business (as I used to) - be aware - one day your account may be gone, without a warning, without a reason!.
Elaine I will not contact support again, I have wasted too much time already contacting them several times.