When you get an email in another language that you do not understand, go to "Google Translate" and you can put the text in, Google detects the language and translates to English or any other language you select.
I did this for the email you received and posted to this string. It was Chinese, here is the translation:
TRANSLATION:
We have to cancel your order
Unfortunately, we have to cancel your order on Skype. The order can not be tested by our anti-fraud measures. Will be funds to return deposit to the payment account, and stop delivery of the services you have ordered.
The common reasons for cancellation of an order, you are trying to use multiple Skype accounts on your credit card or PayPal account. Your funds usually takes 5-7 business days to return.
In order to protect both buyers and sellers, we have implemented a very strict anti-fraud measures, these measures sometimes to withdraw completely legitimate transaction. We do not wish this to happen. If you encounter this situation, we apologize for any inconvenience caused.
How you should do? Next, you may want to try our alternate payment methods such as Moneybookers. View a variety of payment of the Skype product. If you then switch to other credit card, our system will refuse to accept payment.
You can access your account, check transactions and manage the products you buy.
Order details
Skype name: daisywynn
Order Number: 568 030 382
Transaction Date: 2012-1-10
Package
Total: USD 6.29
Current status: Cancel
View the details of your order.
Hello Daisy, the Wynn, at www.skype.com
We have to cancel your order
Unfortunately, we have to cancel your order on Skype. The order can not be tested by our anti-fraud measures. Will be funds to return deposit to the payment account, and stop delivery of the services you have ordered.
The common reasons for cancellation of an order, you are trying to use multiple Skype accounts on your credit card or PayPal account. Your funds usually takes 5-7 business days to return.
In order to protect both buyers and sellers, we have implemented a very strict anti-fraud measures, these measures sometimes to withdraw completely legitimate transaction. We do not wish this to happen. If you encounter this situation, we apologize for any inconvenience caused.
How you should do? Next, you may want to try our alternate payment methods such as Moneybookers. View a variety of payment of the Skype product. If you then switch to other credit card, our system will refuse to accept payment.
You can access your account, check transactions and manage the products you buy.
Order details the Skype name: daisywynn
Order Number: 568 004 706
Transaction Date: 2012-1-10
Package
Total: USD 29.99
Current status: Cancel
View the details of your order.
In connection
Skype of all my colleagues
This e-mail automatically sent, do not reply.
Hello Daisy, the Wynn, at www.skype.com
We have refunded your package cost
We have refunded the full amount of your order package. The refund usually takes 5-7 business days will be returned to your account.
You can no longer use to apply for a refund services.
Please log in to your account to check transactions and manage your purchases.
Order details the Skype name: daisywynn
Order Number: 568 036 966
Transaction Date: 2012-1-10
Signup for Auto-Recharge Skype Credit balance of $ 10.00
Total: USD 10.00
Current status: Cancel
In connection
Skype of all my colleagues
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I hope the above helps.
ALSO
Many hackers send out "SPOOF emails" in an attempt to get login information and user's passwords. There are two primary things you can do to prevent being hacked.
1. NEVER click on the links you get in emails you did not request. If for some reason you do, look at the "embedded" email address and NOT the address shown. EXAMPLE: the text for the link shows: Skype.accounts.com/VerifyYourAccount/ well, when you hold your mouse cursor over the link (DO NOT CLICK) it should show the actual link embedded in the text link that you are seeing... So, in reality the true embedded link may show as: abxyz.china.boots.com/1286hack.asp or a phony hacker site that created a page that looks EXACTLY like a Skype log-in page. If you are dumb enough to enter your log-in name and password, the hacker gets it, and you are then forwarded to the actual real Skype page (with the hacker auto forwarding the page logging you in to Skype with the ID and password you just entered). Problem is, the hacker now knows your ID and password. The same applies when hackers send out phony emails from banks; fedex accounts; PayPal, etc... When you see this type of scum trying to spoof you into giving them your ID and password, just delete the email or if you have time copy the email and "header" information and send to the institution that are committing the fraud against.
2. When you want to see is an email is a "Spoof" email, look at the "header" info. Most email servers will have a click on when you get an email that says "View Header Information". Click on it and it will show the internet routing for the email you just got. Now the beginning senders address can be spoofed. So, it may appear genuine. But, the final routing will show where the email actually came from. So on the top strings it may say: www.Skype.customerservice.com (the spoofed address) but the lower string of actual sender may say as an example: exbing123.cn.com or trblink.access.ru when you see this it is a fraud spoof mail and follow the instructions given in #1 above.
PS: Additionally hackers will attach files to the email you get that if you download it and open, it will install a malicious hacking software spy program on your computer designed to capture all of your passwords and log-in IDs you enter on your computer and send it back to the hacker. So NEVER download files attached to Spoof emails.
Again, I hope this helps.
WB
