My Skype account compromised

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Reply

My Skype account compromised

My account has been compromised. Someone (Something) logged in in my account topped the balance using my already stored credit card details and made several calls all this happened yesterday. I have since changed my login and my credit card. Need to know how this happened?
ihamba
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 22-03-2012
Message 1 of 4 (453 Views)

Re: My Skype account compromised

While I cannot explain how this happened, please do see this: https://support.skype.com/en/faq/FA10384/Why-has-my-credit-debit-card-been-charged-by-Skype-when-I-h...

 

I also refer fellow Skype users to this detailed information compiled by VooDooDoll:

http://community.skype.com/t5/Security-Privacy-Trust-and/Suggestions-on-how-to-handle-Hacked-Skype-A...

 

I trust you have also already alerted your credit card issuer of the unauthorized charges.

Good for you that you pro-actively changed your login (password).

 

 

__________________________________________________________________________________________________
If a reply answered your question, please click on the Accept as a Solution link so others following in your footsteps can find what works! If anyone helped you, you can show your appreciation and thanks by clicking on the Kudos button!

Trustworthy information: David Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security

Good Tip: Do not accept contact invitations from anyone whom you do not know.

Do you have a Skype trick up your sleeve?  Share your Solutions and Tips with us!

Elaine
Moderator
Moderator icon
Kudos: 1592
Posts: 8658
Registered: 08-08-2011
Message 2 of 4 (439 Views)

Re: My Skype account compromised

elainem77: Thank you for the descriptions and guidance.

 

Sofar all OK and I have discovered my account was hacked since January 2012, however it was used briefly and then the hacker used the exisiting credit card details to top it up for more calls. This card is now cancelled.

 

I have scanned my computer and will monitor my account on daily basis.

 

Thank you again for your feedback

ihamba
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 22-03-2012
Message 3 of 4 (425 Views)

Re: My Skype account compromised

You are most certainly welcome!  'Tis my pleasure.

:wink:

__________________________________________________________________________________________________
If a reply answered your question, please click on the Accept as a Solution link so others following in your footsteps can find what works! If anyone helped you, you can show your appreciation and thanks by clicking on the Kudos button!

Trustworthy information: David Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security

Good Tip: Do not accept contact invitations from anyone whom you do not know.

Do you have a Skype trick up your sleeve?  Share your Solutions and Tips with us!

Elaine
Moderator
Moderator icon
Kudos: 1592
Posts: 8658
Registered: 08-08-2011
Message 4 of 4 (393 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling