My Skype account compromised

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My Skype account compromised

My account has been compromised. Someone (Something) logged in in my account topped the balance using my already stored credit card details and made several calls all this happened yesterday. I have since changed my login and my credit card. Need to know how this happened?
ihamba
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 22-03-2012
Message 1 of 4 (467 Views)

Re: My Skype account compromised

While I cannot explain how this happened, please do see this: https://support.skype.com/en/faq/FA10384/Why-has-my-credit-debit-card-been-charged-by-Skype-when-I-h...

 

I also refer fellow Skype users to this detailed information compiled by VooDooDoll:

http://community.skype.com/t5/Security-Privacy-Trust-and/Suggestions-on-how-to-handle-Hacked-Skype-A...

 

I trust you have also already alerted your credit card issuer of the unauthorized charges.

Good for you that you pro-actively changed your login (password).

 

 

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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security

Online Safety Tips: Do not accept contact invitations from anyone whom you do not know, and change your passwords regularly and often.

Do you have a Skype trick up your sleeve?  Share your Solutions and Tips with us!

Elaine
Moderator
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Kudos: 1974
Posts: 9419
Registered: 08-08-2011
Message 2 of 4 (453 Views)

Re: My Skype account compromised

elainem77: Thank you for the descriptions and guidance.

 

Sofar all OK and I have discovered my account was hacked since January 2012, however it was used briefly and then the hacker used the exisiting credit card details to top it up for more calls. This card is now cancelled.

 

I have scanned my computer and will monitor my account on daily basis.

 

Thank you again for your feedback

ihamba
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 22-03-2012
Message 3 of 4 (439 Views)

Re: My Skype account compromised

You are most certainly welcome!  'Tis my pleasure.

:wink:

__________________________________________________________________________________________________
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!

Please note:   To remove (delete) a Skype Account, you must contact Skype Customer Service directly. We here in the Community cannot process account-related service requests.


Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security

Online Safety Tips: Do not accept contact invitations from anyone whom you do not know, and change your passwords regularly and often.

Do you have a Skype trick up your sleeve?  Share your Solutions and Tips with us!

Elaine
Moderator
Moderator icon
Kudos: 1974
Posts: 9419
Registered: 08-08-2011
Message 4 of 4 (407 Views)
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