Lost of passward and access to the registered email account

[spirit_lee]

Hi,

I forgot my password to login but also the email that I registered has been cancelled. Is there any other way to regain my password or to verify my identity ?

Thanks

[Elaine Moderator]

Hi, spirit_lee, and welcome to the Community!

Everything you need to know is included in this FAQ; yes, there are alternative means to recover your account.

https://support.skype.com/en/faq/FA109/I-ve-forgotten-my-password

Kind regards,

elainem77

[bakana763]

Hi, when I signed out from Skype it asked me for login password but I have no idea what it could be, since I tried few passwords that I use for last 15years. I have all contact there and it's really frustrated for me now. Also I went to option FORGOTTEN PASSWORD, and put all emails (3) that I have, but it says that it's not in database!??!???? What should I do to be able to sign in again!?? I have that account for many many years!

[Elaine Moderator]

   I am sorry to have provided unhelpful help.  The next step is to file with Skype Customer Service contact customer service as we as community members do not have the authority to resolve account-related matters.  For live chat customer service, you may purchase a Skype Premium "Day Pass" if you wish. Skype Premium

[bakana763]

So only option to contact customer support is to pay min. e3.49!? There is no email address or some regular phone no.?

Thanks

[Elaine Moderator]

Skype does not maintain a customer call-in center (banks of regular phone numbers).  Yes, one option to reach out to Skype Customer Service is to purchase a Skype Premium Day Pass.  Otherwise, filing on the Customer Support system works in lieu of a central help desk e-mail address.   

You are always welcome,

elainem77