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Novel Tourist
mangoraven
Posts: 1
Registered: ‎05-04-2012

I remember my account email but not my password BUT email account no longer exists

As the thread title suggests, I set up a Skype account years ago when I was with another ISP. I used Skype maybe once or twice then stopped, because I had no real need to use it. I'd now like to re-activate the account but I've forgotten the password and I can't get it emailed to me because the original email account no longer exists.

 

Is there any way to either: associate a new email address with the old account and re-set the password; or delete the old account completely so I can re-start with my old user name? It's not a huge deal - I've created a separate account with the same user name but with a "2" at the end... it just bugs me that it's called *****2, is all.

 

It should be pretty obvious that I was the one who set up the previous account: the email name is the same (just the ISP has changed); the account hasn't been used in at least two years (probably closer to three or four) and I can verify any other details that may be required of me.

 

Is this possible?

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Power User
Primemover
Posts: 6,286
Registered: ‎27-06-2011

Re: I remember my account email but not my password BUT email account no longer exists

I think the only way to retrieve a password provided the the email address registered in it is no longer accessible is if you have a purchase or billing history in the last 6 months.

 



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Casual Adventurer
adamsripetch1
Posts: 14
Registered: ‎08-01-2012

Re: I remember my account email but not my password BUT email account no longer exists

how do I call my acc again?

 

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