I can't get into our account. Have Phone credit and can't access it! all contacts there too!!!

akblaine007 · ‎05-05-2012

Our skype name shows up on the account page as Blaine & Rodora Briggs. I thought the original was as Rodora Briggs account but the old password and ID won't work. OPEN the account or give back the money please. We can't make calls if we can't access the account.

Respond to xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Elaine · ‎08-08-2011

Hi, akblaine007, and welcome to the Community!

First things, first: for your safety and security, please never, ever include personally identifiable information such as an e-mail address or telephone number within a post on a public forum or community such as this.

Please file with Skype Customer Service. contact customer service As this is a Skype user-to-Skype user community, we in the Community are not authorized to address account-related matters.

Regards,

elainem77

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If a suggested idea resolves your question, please click on the "Accept as Solution" button so everyone else will see what works!
-> Please send Private Messages only upon request.
-> Good reads: Devise good passwords and stop password attacks
and http://krebsonsecurity.com/2011/05/krebss-3-basic-rules-for-online-safety/
and this one, too: http://www.rd.com/slideshows/internet-security-how-not-to-get-hacked/

I can't get into our account. Have Phone credit and can't access it! all contacts there too!!!

Re: I can't get into our account. Have Phone credit and can't access it! all contacts there too!!!