Forgot my password , forgot the email

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Forgot my password , forgot the email

I have really big problem. I forgot my password and my email and I can't log in skype. I have one email in tough but I used to delete it because, there was about 5000 SPAM messages. Is there any way I can get in my skype account ? This account that I am using right now is from my older skype account

Elaine
Moderator

images.message_type_solution.altAccepted Solution

Dear vacheto0o,

 

As Primemover suggests, if you do not have means to validate or authenticate your rightful ownership of the account such as via billing history, you may not be able to restore access to the account.  Here is information on the type of details which may be used to prove account ownership, which includes a link to reaching Skype Customer Service:

https://support.skype.com/en/faq/FA95/how-do-i-change-my-password

 

Best regards,

Elaine

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vacheto0o
Novel Adventurer
Kudos: 26
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Registered: 13-05-2012
Message 1 of 24 (167,834 Views)

Re: Forgot my password , forgot the email

[ Edited ]

if your account has a billing or purchase history in the last 6 months, you can request for a new password without the need of your registered email address. just click the link below;

 

Updated to add current link:

https://support.skype.com/en/faq/FA95/how-do-i-change-my-password?

 



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Primemover
Power User
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Message 2 of 24 (167,821 Views)

Re: Forgot my password , forgot the email

It hasn't got billing history

vacheto0o
Novel Adventurer
Kudos: 26
Posts: 4
Registered: 13-05-2012
Message 3 of 24 (167,818 Views)

Re: Forgot my password , forgot the email

[ Edited ]

Dear vacheto0o,

 

As Primemover suggests, if you do not have means to validate or authenticate your rightful ownership of the account such as via billing history, you may not be able to restore access to the account.  Here is information on the type of details which may be used to prove account ownership, which includes a link to reaching Skype Customer Service:

https://support.skype.com/en/faq/FA95/how-do-i-change-my-password

 

Best regards,

Elaine

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Elaine
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Message 4 of 24 (167,779 Views)

Re: Forgot my password , forgot the email

oh, but I really need my skype :mad: Bad Luck

vacheto0o
Novel Adventurer
Kudos: 26
Posts: 4
Registered: 13-05-2012
Message 5 of 24 (167,761 Views)

Re: Forgot my password , forgot the email

i change my passward and then forget .i also forget my email and passward which i used in for skyp account now how can i recover my account
irfan_chottani
Novel Tourist
Kudos: 9
Posts: 1
Registered: 10-01-2013
Message 6 of 24 (165,248 Views)

Re: Forgot my password , forgot the email

I have two email addresses, How do I get the other one logged on?

E.J.B
Novel Tourist
Kudos: 8
Posts: 1
Registered: 12-08-2013
Message 7 of 24 (159,423 Views)

Re: Forgot my password , forgot the email

password reset tokens will be only sent to your registered email address (primary email address).  You can have more than one additional emails in your profile (profile email addresses), but you can't request password reset tokens to be sent there.

So in your case, you need to contact customer support (if you have no access to your registered email address anymore). They may ask you to answer some verification questions to prove that you indeed own that account, before they can assist you in resetting your password

 

Just open the link pasted below to see the instructions on how to get in touch with customer service -

https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service



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Skype-User
Super Adventurer
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Registered: 10-08-2011
Message 8 of 24 (159,368 Views)

Re: Forgot my password , forgot the email

i lost my skype password
loveronu
Novel Tourist
Kudos: 9
Posts: 1
Registered: 26-10-2013
Message 9 of 24 (157,403 Views)

Re: Forgot my password , forgot the email


loveronu wrote:
i lost my skype password

Here is the link to Skype's Password reset request page. Just enter your registered/primary email address in the box, the click the Submit Button;

 

https://login.skype.com/account/password-reset-request

 

VooDooDoll
Super Adventurer
Kudos: 243
Posts: 2566
Registered: 06-10-2011
Message 10 of 24 (157,380 Views)
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